free daily newsletter
The next chapter: How Mark Rubbo plans to make bookselling chain Readings even more profitable

The next chapter: How Mark Rubbo plans to make bookselling chain Readings even more profitable

Readings was founded in Carlton in 1969 but under Rubbo’s ownership, the business has grown to include five stores across Melbourne and a growing online business. By Broede Carmody
Social and unsocial hours – when it’s the best time to post online

Social and unsocial hours – when it’s the best time to post online

You wouldn’t call a customer at 4am to discuss an order, so why post to social media when customers aren’t online? By Jasmine Batra
Call yourself an expert? Four reasons why you should

Call yourself an expert? Four reasons why you should

To give you a little more confidence that what you have to say is of value, here are four truths to accept when positioning yourself as an expert. By Amanda Jesnoewski
In-store Wi-Fi keeps customers happy and spending

In-store Wi-Fi keeps customers happy and spending

Almost one-third of consumers say they spend more due to their use of digital during the shopping process. By Brian Walker
Is your online marketing scattergun or on target?

Is your online marketing scattergun or on target?

Why 100 unplanned social networking posts will get you nowhere. By Craig Reardon
Carsales forces Carsguide to auto correct

Carsales forces Carsguide to auto correct

Car classifieds website Carsales has triumphed in its legal battle against News Corp-owned rival Carsguide. By Broede Carmody
Victorian small business minister pushed out over bullying claims

Victorian small business minister pushed out over bullying claims

Victorian Small Business Minister Adem Somyurek has been forced to resign in the wake of bullying allegations by his chief of staff. By Broede Carmody
Joe Hockey to consider “Buffett rule” to tax the rich; Nathan Tinkler buys up 7% of Australian Pacific Coal: Midday Roundup

Joe Hockey to consider “Buffett rule” to tax the rich; Nathan Tinkler buys up 7% of Australian Pacific Coal: Midday Roundup

Federal Treasurer Joe Hockey has said he will consider the “Buffett rule”, which would charge a minimum rate of tax on very high income earners. By Renee Thompson and Eloise Keating
ATO concerned about small business asset write-off scams, documents reveal

ATO concerned about small business asset write-off scams, documents reveal

Concerns about illegitimate businesses rorting the federal government’s $20,000 asset write-off for small businesses have been revealed in internal staff documents from the Australian Tax Office. By Renee Thompson
SMEs ‘in prime position to take advantage of SMSF trustees seeking advice’

SMEs ‘in prime position to take advantage of SMSF trustees seeking advice’

A survey that reveals self-managed super fund trustees are more likely to seek help highlights future opportunities for small businesses, according to the association behind a new report. By Renee Thompson
iiNet sale to TPG approved: Four things you need to know about what could be our newest telco giant

iiNet sale to TPG approved: Four things you need to know about what could be our newest telco giant

After months of speculation and a bidding war with a fellow telco, TPG has been given the green light to acquire iiNet from the smaller internet service provider’s shareholders. By Eloise Keating
Consumer watchdog sounds warning about solar business

Consumer watchdog sounds warning about solar business

The South Australian consumer watchdog has warned individuals and other businesses to stay away from an unlicensed business that has been using door-to-door sales tactics to supply and install solar systems across the state. By Eloise Keating
Businessmen fined for failing to pay workers while taking home half a million dollars

Businessmen fined for failing to pay workers while taking home half a million dollars

Two Melbourne businessmen who paid seven backpackers nothing while paying themselves $500,000 have been fined $11,880 each by the Fair Work Ombudsman for underpayments. By Renee Thompson
Top five challenges in digital marketing

Top five challenges in digital marketing

There’s a fundamental shift in the role marketing is playing in business strategies, according to keynote speakers at the Adobe Digital Marketing Symposium in Sydney this morning. By Cara Waters
Woman awarded $27,000 after being sacked for working in same office as ‘abusive’ husband

Woman awarded $27,000 after being sacked for working in same office as ‘abusive’ husband

A Melbourne architectural firm has been ordered to pay a former employee $27,500 after the Fair Work Commission found the worker had been unfairly dismissed following allegedly being abused by her husband who also worked for the company. By Eloise Keating
Six benefits of embracing the cloud in your business

Six benefits of embracing the cloud in your business

Cloud technology is the top digital disruptor in business today, providing opportunities to innovate processes and help businesses get ahead of their competition. By Sean O’Meara
State budget round-up: Where is the best place to operate a business in Australia?

State budget round-up: Where is the best place to operate a business in Australia?

SMEs were among the big winners in this year’s budget thanks to a $5.5 billion small business and jobs package, but the policy decisions and allocation of funding by state governments in their budgets can have an equally important impact on your business’s bottom line. By Eloise Keating
New push for entrepreneurship visa

New push for entrepreneurship visa

StartupAUS is turning its attention to policy measures that it believes can strengthen Australia’s startup ecosystem, starting with entrepreneurship visas. By Kye White
8 ways to bust your creative blocks at work

8 ways to bust your creative blocks at work

As you get stuck into your work this week, no matter what you are actually doing, have a think about how creative you are feeling. By Megan Dalla-Camina
Heavenly way to customer loyalty

Heavenly way to customer loyalty

How to turn your customer service around to deliver a loyalty leap of up to 40%. By Michel Hogan
Pizza wars heat up as Pizza Hut franchisees take head office to court

Pizza wars heat up as Pizza Hut franchisees take head office to court

A group of 288 Pizza Hut franchisees that initiated a class action against the pizza chain’s franshisor Yum! Restaurants last year will have their day in court on Tuesday. By Eloise Keating
Growing Your Business
Free Daily Newsletter
Invalid Input
. Terms & Conditions



eCommerce essentials series

Some know me as the
Business Bitch. Others just call
me Aunty B. I'm Smartcompany's
resident Agony Aunt.

t @IamAuntyB #AuntyB

Or you can email:

auntyb@smartcompany.com.au

 

Want more helpful advice from Aunty B?

Read more now