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Strategy

Qantas

Strategy

Lessons for SMEs from the Qantas turnaround: Why the work is never done

It was bonus season for Qantas employees last week when chief executive Alan Joyce announced a record profit of $1.53 billion, up from an...

Strategy

Ditch loyalty, build for habits

A while ago I wrote about a(nother) botched loyalty scheme by one of Australia’s leading retailers. Guess what? They’ve just relaunched their re-launched program...

Strategy

Your digital c-suite: Do you need a digital-specific executive in your business?

Department store David Jones recently announced it was creating a new digital executive role so it could better handle its transition into becoming an...
Entrepreneurial Marketer Yifat Shirben at South Start

Strategy

How to get customers to chase your business

Attracting customers is a lot like chasing a date and there are some basic marketing principles that can turn that around for your business,...

Strategy

What if your industry started today?

In a world where competition can come from just about anywhere, what’s the one thing business operators can do to ensure they not only...

Strategy

Seven ingredients for creativity and innovation

"Discovery" Albert Szent-Gyorgyi wrote, "is seeing what everybody else has seen and thinking what nobody else has thought". Very true, which is why all...
Business travel

Strategy

Five tips for growing your business across different cultures

By Mark McDonald Once your startup is established in the marketplace there are many ways to expand your customer base. Expanding regionally or setting up a...
strategy

Strategy

Too busy for progress: Why efficiency is killing business

By Jason Fox Irrelevance awaits business leaders who find themselves too busy for meaningful progress. It’s an insidious threat and the shadow side of the...
ladder

Strategy

Your business doesn’t have to be globally scalable if you don’t want it to be

By Jon Westenberg There’s a lot of pressure put on young entrepreneurs – the pressure to only build scalable startups, rather than focusing their efforts...

Strategy

The mistake most businesses are making about digital

If you’ve visited this blog before, you may well be tired of hearing it. Yet the issue is still as prevalent as ever. I’m talking...
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Resources boom sets Australia apart from struggling US: Economy roundup

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Economic events over the last couple of days have provided some compelling evidence of the widening divergence in conditions between the US and Australian...

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The storytelling nature of data

No data scientist? No worries. How to start thinking like a citizen data scientist

The storytelling nature of data

Firstly, if you’re wondering what a citizen data scientist is, it’s simply you, or me or anyone else using increasingly simple and accessible tools...

The storytelling nature of data

Why a fear of data analytics is bad for business

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