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online sales

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Aldi closes online liquor store, says it will focus on SA and WA expansion plans

Discount supermarket chain  Aldi will be closing  its  Australian online liquor outlet in three weeks’ time. Aldi has written to customers informing them it is...
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Your business doesn’t have a website traffic problem, it has a conversion problem: Here’s why

I’m going to say something you might not like to hear. Why? Because it’s probably the easiest excuse to all of your problems. Is your business...
Dick Smith customers take to Facebook to complain about late orders and poor customer service

online sales

Dick Smith customers take to Facebook to complain about late orders and poor customer service

  Electronics retailer Dick Smith is copping heat from angry customers on Facebook this week over claims online orders have not been delivered for...
Envato's Cyan and Collis Ta’eed to give YourGrocer a helping hand

online sales

Envato’s Cyan and Collis Ta’eed to give YourGrocer a helping hand

  Envato co-founders Cyan and Collis Ta’eed will be joining forces with YourGrocer as active advisers as two of Australia’s most successful founders begin...
Tiger Mist founders tell: How our 1 million strong digital following scored a deal with Myer

online sales

Tiger Mist founders tell: How our 1 million strong digital following scored a deal with Myer

  Tiger Mist founders Stevie and Alana Pallister say Myer had kept an eye on their online business before a deal was proposed to...
GST could apply to all online purchases: Hockey

online sales

GST could apply to all online purchases: Hockey

  Members of the small business community have welcomed a suggestion by Federal Treasurer Joe Hockey that all overseas online purchases could soon attract...
Groupon Australia chief opens up ‘warts and all’ about the deals sites

online sales

Groupon Australia chief opens up ‘warts and all’ about the deals sites

  The chief executive of Groupon Australia, Alistair Venn, has opened up about the company’s time in Australia. Venn took over as chief executive of the...
Online kills ABC stores: 50 to close

online sales

Online kills ABC stores: 50 to close

  ABC Shops will disappear from Australian shopping centres and precincts, with the Australian Broadcasting Corporation revealing this morning it will close its 50...
Two thirds of shoppers go online before visiting a store: How your business can take advantage of the trend

online sales

Two thirds of shoppers go online before visiting a store: How your business can take advantage of the trend

  Small businesses and retailers are in prime position to benefit from increasing their online presence, with a report into the digital influence on...
Australia’s top 20 online retailers: 2015

online sales

Australia’s top 20 online retailers: 2015

Perhaps no industry has been more transformed by the digital revolution than retail. Online retail continues to grow in Australia with an estimated worth...
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Modern customer service: engage customers, empower employees, adapt quickly

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Gone are the days of customer service as a face-to-face service. Now, the modern customer service representative could be dealing with customers on a...

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