Gen-Y Millionaire - Business news, business advice and information for Australian SMEs

Gen-Y Millionaire

Kirsty Dunphey started her first business at 15, her own real estate agency at 21, was a self made millionaire at 23 and a self made multi millionaire at 25. For more information on Kirsty head to www.kirstydunphey.com

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A killer question

Author: Kirsty Dunphey on 9 September 2010

I just got off the phone with a friend who was telling me about the time she was shopping for a new service provider.

Standing out or blending in?

Author: Kirsty Dunphey on 2 September 2010

A new real estate agent has recently opened in my home state of Tasmania called Buzz Property. Their logo/branding and photos are super-hero-esque with one of their team ripping open his shirt to reveal a Buzz logo underneath.

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Don’t get too hooked on the system

Author: Kirsty Dunphey on 26 August 2010

If you often read my blogs you'll know I'm a big fan of a system. I love a checklist, a procedure, a manual; in short, I'm a big fan of making a job almost impossible to mess up.

Show you care

Author: Kirsty Dunphey on 19 August 2010

I love zoos. I'm the first to suggest we visit a zoo on any trip, anywhere in the world. Of course, the better the enclosures and the more lifelike the animal's environs the better an experience it is.

Are you doing a Woody?

Author: Kirsty Dunphey on 12 August 2010

I'll admit it without shame, I love the classic 80s television show Cheers.

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A perfect three-step customer service plan

Author: Kirsty Dunphy on 5 August 2010

Let’s set the scene of my most recent blog...We are in Cusco, Peru. Imagine a dusty back alley, intricate stone walls, the most vibrant coloured printed fabrics, alpacas roaming around and me exhausted after completing a 46 kilometre trek (the Inca Trail) in three days instead of the usual four, going up to 4,200 metres in altitude, all the while pregnant.

Why don’t you love me?!

Author: Kirsty Dunphey on 29 July 2010

One of my businesses, Elephant Property, works in the notoriously underappreciated category of residential property management. The old adage in property management is that you don't hear anything from your clients or customers (property owners or tenants) unless something's going wrong. I hear lots of property managers – in my work as a trainer – bemoan this fact.

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Taste testing

Author: Kirsty Dunphey on 22 July 2010

I had an amazing service experience last week.

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You never know who you could be talking to

Author: Kirsty Dunphey on 15 July 2010

I spent the last two days at a great real estate conference AREC and as I always do, I spent a good deal of time looking around the trade stands to see all the new and innovative ideas and products being offered to the real estate community.

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Should I leave my safe job to start a business?

Author: Kirsty Dunphey on 8 July 2010

Thanks to the number of people who asked me to blog on this topic. Starting their own business seems to be a dream for many, realised by few and realised successfully by even fewer.

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