Business Tech Talk

Paul Wallbank is an author, entrepreneur and speaker with over 15 years experience of showing businesses, governments and households how the world is changing.

Best known for his radio spots discussing technology nationally on ABC Local Radio and ABC702 Sydney, Paul has helped thousands of home and office users understand their computers and the Internet.

Helping people realise their abilities led Paul to write six technology books including the Australian Small Business Guide to Computers and a series of the Australian Dummies Guides.

As an entrepreneur Paul has been involved in four start up business including PC Rescue which he built a national IT support company. The other three weren't so successful but were an education in the challenges facing innovative businesses.

 

 

The coffee revolution

Author: Paul Wallbank on
One of the great misconceptions about the internet is how it isolates people from society. The truth is the net is a window on the real word that allows you to discover the networks that can help your business.
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    Making use of GPS equipped smartphones

    Author: Paul Wallbank on
    Since Global Positioning System (GPS) equipped smartphones arrived on the market, we're seeing all kinds of location based phone applications springing up. Recently I've been playing with two of these services – Foursquare and Urban Spoon to find there are some lessons for businesses in how these products work.
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    The life cycle of hype

    Author: Paul Wallbank on
    Last week's Las Vegas Consumer Electronics Show we discussed just before the Christmas break. If there's one thing for sure, we can say tablet computers, 3D televisions and the Google phone are racing to see which will be the first to the "peak of inflated expectations".
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    Lessons from the Googleplex

    Author: Paul Wallbank on

    This article first appeared September 22, 2009.

    The classic entrepreneur's dream is to take a business from four people operating out of a spare room into a worldwide success. A start up map application founded on Sydney's North Shore is one of those stories.

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    Harness the power of new media

    Author: Paul Wallbank i on
    Probably the biggest highlight of a fast, hectic 2009 was November's X Media Labs in Sydney which illustrated just how the world is changing as a result of new media channels, faster internet and more powerful computers.
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    Riding the wave of hype

    Author: Paul Wallbank on
    Despite the Google Phone only existing in a couple of photographs, the device is making headlines as the new "iPhone killer" and there's no doubt early adopters are asking: "should I wait for this new phone?"
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    The basics of service

    Author: Paul Wallbank on

    Last week I wrote about the things you should look for when choosing an IT service provider. Shortly after writing that column I caught up with Cathy (names changed to protect the guilty) and found out what happened in her search for a tech.The results weren't pretty and the reasons why are a lesson for anyone in a service industry. Let's start with the most fundamental.

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    Saving your technology relationship

    Author: Paul Wallbank on
    Like it or not, your businesses is married to technology and often that marriage is not a happy one. Tech support is like a counsellor to your IT relationship; a good one will save you a lot of drama, stress and tears.
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    Twenty three great ideas

    Author: Paul Wallbank on

    A few weeks ago more than 40 of Australia's most exciting innovators showed off their products at Tech23. Twenty-three of those business were selected to give a four minute pitch to industry leaders in front of several hundred spectators at a Sydney auditorium.

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    Four reasons to delay a Windows 7 upgrade

    Author: Paul Wallbank on

    Last week's column looked at Microsoft's new Windows 7 operating system, how it stood up against the previous Vista program and what businesses should do about incorporating it into their networks.

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