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How to improve your customer service

Tuesday, 15 July 2008

Last Updated: Monday, 14 July 2008

Watch our video of top entrpreneurs

SmartCompany has teamed with Nine Network's Your Business Success to bring you lessons from top entrepreneurs, including BridgeClimb’s Paul Cave (right).

Every week we take a different theme and share entrepreneurs' insights, tips, challenges, mistakes and triumphs.

Customer Service. Easy to say, harder to deliver. Good customer service is critical to your business success. Happy customers will give you word-of-mouth referrals, which means more sales.

Watch Boost Juice's Janine Allis, BridgeClimb's Paul Cave and Rip Curl's Brian Singer talking about building customer service. 

 

 

  

You can now watch past episodes of Your Business Success on the NEW Sky News Business Channel, channel 602 on Saturdays at 9pm and Sundays 3.30pm & 9pm!

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