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# Article Title Author
301 Oil prices still on the way up Shane Oliver
302 Economic round up Jacqui Walker
303 Do you need a Web 2.0 facelift? Luke Farley
304 Rates may rise again
305 Ambush marketing guru sticks to his guns Amanda Gome
306 ACCC challenges Harris Scarfe ads Jacqui Walker
307 Collins Booksellers acquires Book City Jacqui Walker
308 Business votes with its feet on fairness test Mike Preston
309 TV ads take a big hit Amanda Gome
310 HDTV, plasma sales soar further
311 Junior wages to get the chop? Mike Preston
312 Business nervy despite good conditions Mike Preston
313 Bank rates to rise Mike Preston
314 Online shopping complaints soar in NSW Inside Retailing
315 GDP growth faster than expected Mike Preston
316 SMEs confident despite global wobbles Mike Preston
317 APEC: big business sips while SMEs suffer
318 Retail sales go from strength to strength
319 NSW SMEs hard hit by horse flu crackdown
320 ACCC win creates level playing field for SMEs
321 Confidence, markets dive... SMEs to feel credit squeeze first... Free digital business PDF... DIY super in taxman's sights... Small caps Noni B and Reject Shop strong... Where Besen capital goes... Wage growth slipping, dollar falling
322 ACCC takes on Google... Qld firms miss out on grants... Pollies catch the blog bug... Cheap Tiger flights... Soft job figures doesn't mean rates rise... Pay rip-off case pursued... China broadband speedhump...
323 NSW election a likely ALP win... Oz tourists prefer OS... Bank's franchise wrangles... China growth is long-term... Vic business given water warning... More switch to federal compo...
 

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News


Group buying to slow unless market leaders innovate, new research shows
Patrick Stafford The group buying sector has hit a lull and needs to innovate, an expert says. | Tuesday, 22 May 2012

Direct marketing company Sema placed in voluntary administration
Patrick Stafford A direct marketing company with more than 30 years on the board has gone into voluntary administration. | Monday, 21 May 2012

Why advertising on your weakness can be worth the risk
Myriam Robin A leading marketing expert says sometimes it’s worth the risk. | Wednesday, 25 April 2012

Meet Generation Z – what businesses need to know about the group that doesn’t like being sold to
Patrick Stafford Generation Z are more likely to live at home, receive financial assistance from their parents, live in cities and will trust their friends’ opinions on what to buy more than marketing, according to new IBISWorld research. | Friday, 13 April 2012

ACCC launches action against energy retailers for door-to-door marketing breaches
Cara Waters The Australian Competition and Consumer Commission (ACCC) is taking three energy retailers to court over their door-to-door sales practices. | Wednesday, 28 March 2012

Regular advertising, you pay for it. Social media, you pray for it: Marketing insights from a guru
Madeleine Heffernan Global marketing expert Professor Wagner Kamakura says there are plenty of ways for companies to create buzz about their products, without a massive advertising spend. | Friday, 23 March 2012

Rising petrol prices tipped to put the heat on house prices and rates
Larry Schlesinger The trend of rising petrol prices could slow down any recovery in the property market and prompt the Reserve Bank to cut interest rates, according to experts. | Thursday, 22 March 2012

First the Do Not Call Register - now the Do Not Knock Register?
Patrick Stafford A bill before Parliament proposes to establish a Do Not Knock register, allowing people to place their names on a list that would ban door-to-door marketers from approaching their premises. | Thursday, 22 March 2012

Why Gerry Harvey should look to Myer for online retail tips: Bartholomeusz
Stephen Bartholomeusz Whatever Gerry Harvey might say about his understanding of online retailing, his sales are still shockingly low. Myer, on other hand, is growing fast. | Thursday, 15 March 2012

Labor announces establishment of Small Business Commissioner
Madeleine Heffernan The Gillard Government has announced the establishment of a Federal Small Business Commissioner, which it says will act as an advocate for and provide information to Australia’s 2.7 million small businesses. | Wednesday, 14 March 2012

Trends


Chinese regulators finally approve Google takeover of Motorola
Andrew Sadauskas Google’s proposed takeover of Motorola Mobility has cleared a major hurdle after gaining regulatory approval from competition regulators in China. | Tuesday, 22 May 2012

Nokia rapidly burning through cash reserves as marketshare collapses
Andrew Sadauskas Nokia, Microsoft, Windows Phone, Windows Phone 7, Google, Apple, Android, iOS, Credit Default Swaps, Standard & Poor's, Information Technology | Tuesday, 22 May 2012

Harvey Norman scoops Telstra, Optus and Vodafone to secure Sony Xperia Sola
Andrew Sadauskas Harvey Norman has secured an exclusive Australian distribution agreement for the Sony Xperia Sola, scooping Telstra, Optus and Vodafone. | Monday, 21 May 2012

Features


MARKETING STRATEGIES: The first steps in the sales process
Tom McKaskill Generating leads is the first-step in a process that should ultimately end in conversion and sales. | Friday, 18 May 2012

MARKETING STRATEGIES: Generating growth opportunities
Tom McKaskill Optimising lead generation is a priority for high-growth firms that is too often overlooked. Here are some key ways to generate leads for your company. | Friday, 11 May 2012

MARKETING STRATEGIES: The customer experience puzzle
Tom McKaskill Putting together the pieces of the customer experience puzzle gives us a framework from which to create the best strategies for improving customer satisfaction. | Thursday, 3 May 2012

MARKETING STRATEGIES: Where is the value for your customer?
Tom McKaskill Once you know who your ideal customer is, you need to find out what they value. | Thursday, 26 April 2012

MARKETING STRATEGIES: How do you handle a problem or mistake?
Tom McKaskill A company's reputation is not based on how well it executes it's offering, but often on how it handles mistakes. | Thursday, 19 April 2012

Going above and beyond for your customers
Tom McKaskill A lack of help or assistance can quickly lead to a highly unsatisfied customer. So it s worth going that extra mile. | Thursday, 12 April 2012

How I managed a cash flow crisis with flexible staff
Patrick Stafford Dianne Gardiner noticed the potential of social media for market research in 2007. After surviving a cash flow crisis, business is booming. | Thursday, 15 March 2012

Make it easy for customers to evaluate your product
Tom McKaskill Making it easy for customers to evaluate your product or service will make it easy to increase sales. | Thursday, 1 March 2012

How I built a mobile sales channel using our online community
Patrick Stafford There is no doubt Sportsgirl's innovative window shop is bold. But is it a new sales channel of the future or just a gimmick? | Thursday, 16 February 2012

MARKETING STRATEGIES: Make it easy for your customers to buy
Tom McKaskill The vendor who fails to appreciate the impact of good service on future business is wasting a huge opportunity to enhance their business prospects. | Thursday, 16 February 2012

Entrepreneur Zone


Vern Rickman
James Thomson News imageUnited Group's Vern Rickman talks about his latest dilemma - should he float or sell the family business? | Wednesday, 8 June 2011

Dorry Kordahi
James Thomson News imageFounder of merchandising and marketing company DKM, Dorry Kordahi talks about starting from your backyard and why he once sacked his little brother. | Monday, 11 October 2010

Abigail Forsyth
James Thomson News imageAbigail Forsyth’s idea of developing a re-usable coffee cup sounds simple, but launching the product and handling its growth has thrown up some big challenges. | Wednesday, 4 August 2010

Louise Schultze
James Thomson News imageLouise Schultze, founder of online marketplace iBidAM.com, reveals the biggest marketing mistakes SMEs make. | Wednesday, 30 June 2010

Stepping up the search
Amanda Gome News imageRahmon Coupe explains how he built a global search optomisation company from Adelaide and reveals where SEO is heading. | Tuesday, 18 August 2009

Destiny's downturn dividend
Patrick Stafford News imageDestiny Financial Solutions principals Margaret and Reuben Lomas met the global financial crisis head-on - and business is thriving. | Thursday, 5 March 2009

Hints to hit your online target
Amanda Gome News imageGreg Muller started iFocus a number of years ago, built it to about a $5 million marketing and digital group, and then merged with Bullseye Digital. | Tuesday, 10 February 2009

Pizza Capers gets a bigger slice of the action
Patrick Stafford While other retailers are discounting to get cash in the door, Pizza Capers founders Scott Geiszler and Anthony Russo are standing firm with their premium product. They tell PATRICK STAFFORD about the challenges of managing their fast-growing empire. | Thursday, 4 December 2008

Digital directions
Amanda Gome John O’Neill, the chair of online strategy and digital agency Komosion, talks to AMANDA GOME about shaking the status quo in the face of the changing online space. | Thursday, 18 September 2008

A start-up with style
Amanda Gome The brainchild behind Swap My Style is 29-year-old Shaughla Ahmad, who has brought like-minded fashionistas a new concept that combines clothes, champagne and canapes with a night out. She tells AMANDA GOME how it all came about. | Tuesday, 16 September 2008
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