Author: Trent Leyshan on
18 May 2012
Influencing people is far less challenging when you can see things from their perspective. Empathy, of course, is a magical human feature that helps us to connect with others to feel and share their emotions. This is a true gift. Imagine living in a world without it?
"Is the customer always right?" is an age-old question that still baffles salespeople.
Tim is an IT consultant. Every week enthusiastic potential customers seek him out with a range of problems he can solve and, of course, the money to help him solve it. Today’s meeting is no different, they finish and shake hands. Tim parts ways with a fervent, “I’ll start our process and get a proposal to you by the end of the week!”
“Let there be light...” boomed the bold voice from deep within the darkness.
You've taken on a new venture and things aren’t quite going to plan. You push forward with greater intensity, hoping this will move you faster towards your goals. This approach soon stalls, so you tweak your strategy and refocus, but still no traction. You persist regardless. Finally you have a win... validation! Things are now looking up, taking your spirit with it.
Author: Trent Leyshan on
30 March 2012
For the most part taking risks is an uncomfortable experience for a customer.
Author: Trent Leyshan on
23 March 2012
Small, frequent and pleasant interactions by your salespeople that fail to engage and guide customers towards your value proposition are hazardous for your business health.
Author: Trent Leyshan on
16 March 2012
When you’re passionate about what you do, you’re well within your rights to take it personally when someone lets you down.
Author: Trent Leyshan on
9 March 2012
High-performing salespeople (hyper-salespeople) are on the edge, constantly pushing the boundaries to improve and gain an advantage.
Author: Trent Leyshan on
2 March 2012
Can politicians keep their promises? For the most part our history tells us the answer is no.