Author: Lara Solomon on
6 January 2010
This article first appeared July 29, 2009.
Start by building it within your team - how do you want your community to perceive you? What do you want them to see? Practise on your team first. Your team will help you to shape it and make it something that they want to be a part of.
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Author: Lara Solomon on
21 October 2009
Christmas is a scary nine weeks away, and if your company usually has a sales uplift around the holiday season then you better put your thinking cap on. The best way to stand out at Christmas is to plan for it, so don't wait until December 1 to do something - work it out now!
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Author: Lara Solomon on
16 September 2009
Yes!
Okay, well that would make for a very boring blog entry, so here are some reasons why I think you need to keep things consistent for your customers, whether it is about your brand or your business.
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Author: Lara Solomon on
9 September 2009
As a small business owner I am really only accountable to myself and so I don't get regular assessments of my performance, I don't get feedback on how I am doing - unless you count the sales results and staff turnover (which has admittedly been rather high recently, but not just down to me).
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Author: Lara Solomon on
26 August 2009
I have to say I am a very late convert into making movies about my brand for YouTube - literally I put my first one up yesterday.
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Author: Lara Solomon on
19 August 2009
This is a hard one. Lots of people say that you should use the 80:20 rule - that is, you will sell 20% of your range to 80% of your customers.
However, I have just finished reading Meatball Sundae by Seth Godin, where he talks about the larger your range the more products you will sell.
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