Business Tech Talk

One of Australia’s leading experts on technology and change, Paul Wallbank has written seven books on computers and the Internet, is a regular broadcaster on ABC Radio and built an IT support company from a start up into a national organisation.

Paul’s business, Netsmarts, helps businesses understand and find opportunities in technologies like cloud computing, social media and the online tools that are changing our business world. Netsmarts provides consulting services, workshops and training for business and public sector organizations.

eBusiness, Seven Steps to Online Success is Paul’s latest book which looks at how you can get your ideas online and making money quickly and effectively using web services like social media and cloud computing. eBusiness is available at all good bookshops or through the publisher, John Wiley & Sons.

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The collaborative economy

Author: Paul Wallbank on 20 July 2010

"I couldn't help her, she might become a competitor!" said Nick* when I asked if he'd been able to help Angela* with a business idea.

Preparing for the industries that don't exist

Author: Paul Wallbank on 13 July 2010

In 1999, the then Clinton administration Education Secretary, Richard Riley, said: "We are currently preparing children for jobs that don't yet exist..."

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The perils of social media marketing

Author: Paul Wallbank on 6 July 2010

Until last Sunday, Facebook was working well for jeweller Victoria Buckley; the page for her store in Sydney's upmarket Strand Arcade was generating sales and had a rapidly growing fan base from around the world.

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Finding a consultant

Author: Paul Wallbank on 29 June 2010

As much as we'd like to think we can do everything, the truth is we can't. Even the biggest organisations don't always have the right skills for a task that needs to be done. Enter the consultant.

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The war for talent just went global

Author: Paul Wallbank on 24 June 2010

Over the weekend the New York Times looked at the day in the life of Yuan Yandong, a Chinese electronics factory worker. The implications of that article illustrated why Australian business owners need to start investing in training and equipment now.

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Choosing a website content management system

Author: Paul Wallbank on 15 June 2010

Last week I was asked by a business owner what is the best open source Content Management System for their website. Like many questions in technology, the answer was "it depends".

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Every business is a people business

Author: Paul Wallbank on 8 June 2010

Facebook's problems with privacy shows how all business are about people. When managers and business owners forget, their businesses are heading for trouble.

The crowd sourcing revolution

Author: Paul Wallbank on 1 June 2010

Matt Barrie, CEO of freelancer.com proclaimed at last night's Getting Results from Crowd Sourcing event that "outsourcing and crowd sourcing are revolutionising business".

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You are what you tweet

Author: Paul Wallbank on 25 May 2010

"This software you recommended doesn't work. I want a refund!"

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Is Microsoft Office 2010 suitable for your business?

Author: Paul Wallbank on 18 May 2010

Last week Microsoft launched Office 2010, the latest version of their business software suite, promising to "redefine how Australian businesses can use technology to save, innovate and grow." We'll be seeing the new version appear on store shelves and bundled with new computers from the end of the month.