- home
- news
- ask the experts
- blogs
- Aunty B
- Behavioural Economics
- Brand and Promises
- Business Tech Talk
- Change Maker
- Awakening The Conscio...
- Franchise tips and trends
- Female Entrepreneur
- Gen-Y Millionaire
- Internet Secrets
- Property Investor
- Retail Trends
- Selling Strategies
- Winning at Retail
- Culture is Everything
- Neuro Branding
- The Digital Strategist
- The Online Anthropologist
- The Fast Lane
- SEO Insights
- IT in the Workplace
- HR for SMEs
- Tech Head
- The Online Optimiser
- Your Say
- Indecent Exposure
- Big Money
- hot topics
- industry
- Advertising and Marketing
- Agribusiness
- Construction and Engineering
- Financial Services and Insurance
- Food and Beverages
- Health and Pharmaceuticals
- Information Technology
- Internet
- Leisure and Gaming
- Manufacturing
- Media
- Professional Services
- Property
- Resources and Energy
- Retail
- Telecommunications
- Transport and Logistics
- resources
- commercial property
- compare products
- library
- awards
Chris Chapman
News and interviews on Chris Chapman including trends, features, blogs and community conversations from an Australian business perspective.
Telstra investigated by industry watchdogs for sending 220,000 letters with private customer details
Details of customers’ silent numbers and phone plans were in letters to sent wrong addresses
ACMA says industry response to telco complaints inquiry “falls short”
ACMA says submissions provided by telcos as part of its inquiry into reducing customer complaints do not contain any concrete solutions and the industry needs to step up.
ACCC urges caution on 3D television
The ACCC, together with the Australian Communications and Media Authority have urged shoppers to be cautious when buying 3D televisions to watch sports broadcasts.
Telcos must compensate users for misleading advertising, lobby group says
Industry lobby group ACCAN says the telecommunications industry must introduce compensation for users misled by deceitful advertising.
ACMA issues warning on new Do Not Call scam
Industry watchdog warns consumers and businesses must be vigilant in avoiding a new telemarketing scam, in which callers offer to sign up individuals to the Do Not Call register for a fee.
ACMA cracks down on SMS scams with new laws
The Australian Communications and Media Authority has introduced new laws allowing it to crack down on SMS scams.
Communications watchdog approves mobile services on airlines, but telcos not impressed
The days of making sure your mobile phone is switched off during a flight may be history, with the communications watchdog today finally approving licensing arrangements for mobile communications on airlines.
ACMA to launch inquiry into telco complaints
The ACMA will launch an inquiry into the telco industry’s handling of customer complaints, after new figures show grievances to the Ombudsman have reached over 900 per day.
Spam king fined $210,000 by Federal Court, ACMA supports decision
A New Zealand citizen living on the Sunshine Coast has been ordered by the Federal Court to pay a $210,000 fine for taking part in the world’s largest spam operation.
Vodafone fined $110,000 for spam SMS messages
Telco giant Vodafone has been hit with the biggest fine ever received for breaching the Spam Act for sending unsolicited SMS messages during a marketing campaign for Coca-Cola.
Communications watchdog slams ISP for unauthorised credit card deductions
The ACMA takes action against internet service provider Web Ace, claiming the company deducted money from customers’ credit cards without their permission.
MYOB slammed for spam violation
The ACMA slams MYOB for sending spam to computer users without their consent.
Telstra fined for breaching Do Not Call laws
Australia's biggset telco hit with big fine after watchdog fines call centre contacted people on the Do Not Call Register.
Do Not Call complaints plunge
New data shows consumer complaints have dropped substantially since the launch of the Do Not Call register.
Crackdown on premium SMS scams
Companies that offer premium SMS services will be closely monitored when a new industry code of practice is brought in next year.
Westpac warned on Do Not Call breach
Westpac has been issued a warning from the Australian telecommunications watchdog
Telecommunications groups top Do Not Call complaints
As many as 55% of complaints received by the Australian Communications and Media Authority are related to telecommunications companies making unwanted phone calls.
Optus fined $110,000 for SMS spamming
Optus has been hit with two fines totalling $110,000 for allegedly sending 20,000 text messages without properly disclosing which company they were from.
Dodo hit with heavy fine for breaches of Do Not Call Register
Telecommunications company Dodo Australia has been fined $147,400 after the Australian Communications and Media Authority alleged that an offshore call centre made marketing calls on its behalf to numbers on the Do Not Call Register.
