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Franchise Tips and Trends
Why mediation works to resolve franchise disputes
Mediation to resolve franchise disputes has been a core component of the Franchising Code of Conduct since its introduction, and yet it still draws criticism from time to time among franchisees, franchisors and even service providers who claim the outcomes are unsatisfactory.
Franchise sector awaits code review recommendations
The review into the Franchise Code has seen a range of views, both positive and negative, expressed in submissions.
How failed growth expectations destroy credibility
Recent news from the Byron Bay Cookie Company highlighted the potential problems that come when expectations fail to be met.
Why franchise education is essential to improving business outcomes
The current review of the Franchise Code may not be able to cover some of the less tangible elements that go into franchising decisions.
What marriage can learn from franchising
Found out something bad about your spouse straight after the wedding? Too bad you don’t have the cooling-off period that franchisees have.
Can franchisees be better brand custodians than franchisors?
Franchisees are usually quick to apply peer pressure to those among their number who they feel are jeopardising the brand.
The good and bad of franchise rebates
When are rebates appropriate and for what reasons should they be granted?
It's the small things that make the big differences
Australian retailers might want to look at how their American counterparts are dealing with a serious economic downturn.
10 ways to maximise franchisee engagement
Getting franchisees in a chain to sing the same marketing song can be tough, but there are ways to harmonise the approach.
Lifting the franchisee performance ceiling
Overcoming franchisee complacency is a major challenge for many franchise systems.
Four big franchising trends to watch
A close look at the Australian franchise market reveals four big trends that will drive franchising over the next few years.
Sales versus fulfilment: Are franchisors making it too easy for franchisees?
Centralised processes such as sales functions are improving franchisor efficiency in many cases, but is it to the detriment of franchisee initiative?
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