Irecently did a cupcake decorating class in preparation for my little girl's first birthday. We learnt how to decorate three cupcakes – a face, a car on a road and simple stripes.

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“Tell me your secret!!” said the text message from a former staff member after I wished her a happy birthday for her daughter. It came after I’d also wished her husband and son a happy birthday in the past few weeks.

So, these guys walk into your office and ask you to invest in their fledgling company. What do you think? First impressions? If your answer is – I love pocket protectors and facial hair, you'd be onto a winner. You'd have just invested in the original Microsoft team (see a fresh faced Bill in the bottom left-hand corner?)

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Some years ago I spent a week at a health retreat with two girlfriends. The three of us stayed in exactly the same accommodation, ate the same meals and had the same opportunities in terms of what fitness experiences or treatments we chose to partake in. And yet, each of us had a completely different week.

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This article first appeared October 18, 2011.

I love a business award for so many reasons.

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This article first appeared on August 19, 2011

"It's fine – all the gourmet stuff has mould on it," exclaimed a friend's boss recently.

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Each week when we send out our weekly newsletter we're inundated with replies detailing that people are "out of office".

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"I am staying positive," she said to me adamantly. I've been saying things to myself all day like, "it can't get any worse than this!"

So I got broken up with this week. Dumped. I'm even a little heartbroken.

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I don't care how smart, talented, trained or educated you are, in your professional life time and time again, you're going to be hit with questions to which you don't know the answers.

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