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Workers sexually harassed by customers unlikely to tell their boss: research

Retail and hospitality workers who are sexually harassed by customers are unlikely to ever tell their manager or boss, according to a study by a researcher from the University of Sydney. by Eloise Keating

Officeworks reports $1.57 billion in sales: inside the record result

Officeworks reported a record full year result today of $1.57 billion in sales for the 12 months to June 30, 2014. by Cara Waters

Monkey business: The speed and appetite for change in retail today

The rate of change for Australian retailers will only increase and competition will only get fiercer. by Brian Walker

Global sports retailer Intersport springs into Australian market

First it was the fashion giants Topshop, H&M and Uniqlo. Now it seems Australia is becoming a hot spot for global sports retailers. by Eloise Keating

Service, quality and price: Is it a matter of picking only two?

Retail grocers have to sharply define their offering to consumers in a sector that's getting tougher by the day. by Kevin Moore

Woolworths reveals Masters failure: financial losses continue to build

Retail giant Woolworths has revealed its home improvement chain Masters continues to operate at a loss. by Cara Waters

David Jones chief executive Paul Zahra resigns

David Jones chief executive Paul Zahra has resigned from the retail giant following its $2.2 billion takeover by Woolworths South Africa. by Cara Waters

High-end designer retailer with turnover of $12.4 million collapses

An online retailer that sells designer brands such as Ralph Lauren, Yves Saint Laurent and Calvin Klein at discounts of up at 80% has collapsed. by Eloise Keating

Why Google has just punished a major Australian retailer in their mobile search results: SEO video

Google has just warned website operators about mobile websites with faulty redirects. Here's why a major Australian retail chain is in big trouble – and how a responsive design website can help avoid the same fate. by Jim Stewart

Jan Cameron agrees to cough up $14 million over insolvent trading claims

Jan Cameron has agreed to hand over $13.84 million to the previous administrators of Retail Adventures, after reaching a settlement over claims the company traded while insolvent in 2012. by Eloise Keating

Australia to face a skills shortage of 2.3 million workers by 2030; June retail figures buck downward trend: Midday Roundup

Australia will face one of the worst skill shortages among developed countries in the next 15 years, according to research released this week by the Boston Consulting Group. by Eloise Keating and Kirsten Robb

Retail Adventures sale “extremely unlikely” say receivers, as another 22 stores close

The receivers of embattled discount chain Retail Adventures say it is “extremely unlikely” that they will find a buyer for most of the business. by Eloise Keating

Restaurants and cafes bear the cost of credit card PIN switch-over, but retailers welcome the change

Signing for your credit card purchase is no longer an option in Australia, with the switch to PIN-only purchases being ushered in today. by Eloise Keating

Bernie Brookes: We’re in the midst of the ‘third retail revolution’

Myer's Bernie Brookes believes the Australian retail sector is in the midst of its third “revolution” in 50 years and it’s more important than ever for local retailers to integrate their offerings. by Eloise Keating

What good retailers do right and bad ones do wrong

Pining for the 'good old days' is not something successful retailers spend a lot of time doing. by Brian Walker

Australian retailers reach world-class heights

Why bright young things would do well to follow Greg Foran’s path to success. by Kevin Moore

Knifepoint robbery, customer brawls and 145 parking fines: Adelaide gets its first Krispy Kreme store

The opening of Adelaide’s first Krispy Kreme store has resulted in frenzied scenes. by Cara Waters

Lorna Jane reaches one million Facebook likes: Five lessons from the retailer’s social media success

While Dean says Lorna Jane’s online sales equate to the sales of 16 bricks-and-mortar stores, the retailer’s social media presence is not just about converting sales. by Eloise Keating

Pepkor buys Jan Cameron’s Postie Plus out of administration

Embattled New Zealand retail chain Postie Plus is set join the business group that’s home to Australian discount department stores Best & Less and Harris Scarfe. by Eloise Keating

“She’s the delight and I’m the baker”: Roger and Lesley Gillespie’s entrepreneurial love story

Roger and Lesley Gillespie, the founders of Bakers Delight were honoured as “champions of entrepreneurship” at the EY Entrepreneur Of The Year Southern Region awards ceremony in Melbourne last night. by Cara Waters
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