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Sephora hit with class action and racism allegations after blocking shoppers from online sale

The US arm of cosmetics giant Sephora is facing a class action lawsuit over claims it deliberately blocked the online accounts of women with Asian names from a massive online sale because it suspected them of buying discount products to resell in Asia. by Kirsten Robb

Consumers choose price over customer service or loyalty on electrical goods: Survey

Price is more important than customer service or loyalty for consumers looking to purchase appliances from electrical or department stores, a Roy Morgan survey released this week has found. by Andrew Sadauskas

Pacific Brands offloads iconic Aussie businesses for $39 million in footwear shuffle

Pacific Brands has revealed the buyers of its Brand Collective division, which includes iconic shoe labels Volley and Grosby and licenses for Dunlop and Slazenger. by Eloise Keating

US furniture giant to open first Australian store in December

The local home furniture market is set for a shake-up, with US furniture manufacturer Ashley Furniture reportedly set to open its first Australian store next month. by Eloise Keating

Click Frenzy’s back: Will it avoid internet melt down this time?

As Click Frenzy launches for its third year tonight, its organisers are hoping it’s a case of third time’s a charm for the beleaguered online shopping event. by Kirsten Robb

Menswear retail chain collapses

A chain of six menswear stores in Queensland that has been trading for 43 years has collapsed. by Eloise Keating

Shoe is on another foot as Pacific Brands' footwear business gets the boot; Auction volumes up 14% from last year: Midday Roundup

Retail group Pacific Brands will sell of its Brand Collective division, which owns shoe labels Volley and Grosby and has licences for Hush Puppies and Clarks shoes. by Kirsten Robb and Eloise Keating

Louis Vuitton testing the waters with Seafolly acquisition

Australian swimwear label Seafolly is reportedly in acquisition talks with private equity firm L Capital, the Asian-based arm of major fashion powerhouse Louis Vuitton Moet Hennessy (LVMH). by Kirsten Robb

From drones to diaries – what’s hot for Christmas stockings in 2014

Here are 12 products retailers are banking on for a happy Christmas and a profitable new year. by Kevin Moore

Clothing retailer forced to wear $40,000 fine for underpaying teenage worker

The Fair Work Ombudsman has won a Federal Circuit Court case in Melbourne, with a judge imposing almost $40,000 in penalties against a clothing retailer for underpaying a junior employee $56,850 in wages. by Andrew Sadauskas

Gerry Harvey slams Australia Post for “aiding and abetting” GST avoidance

Gerry Harvey has taken aim at Australia Post for encouraging Australian shoppers to avoid paying GST via its ShopMate goods-forwarding service. by Eloise Keating

The 12 top global retail trends for 2015

Engineering your end game and getting ready for mobile payments are both key global retail trends for next year, according to Lorna Hall, head of market intelligence at WGSN. by Cara Waters

Solomon Lew embroiled in $8 million legal dispute which could shut down Steve Madden’s Australian stores

Retail billionaire Solomon Lew has launched legal proceedings which could result in the closure of Australia’s 15 Steve Madden footwear stores. by Cara Waters

Get ready for the biggest online shopping day you’ve never heard of – Singles Day

The world’s biggest online shopping day is happening tomorrow thanks to a phenomenon you’ve probably never heard of – Singles Day. by Cara Waters

Retail tills ringing as Aussies tipped to spend $45 billion this Christmas

Australian retailers are preparing for their best Christmas in five years, according to data released this month by the Australian Retailers Association and Roy Morgan Research. by Eloise Keating

Shoes of Prey strikes deal with Nordstrom to open shops in the US

Online retailer Shoes of Prey has inked a deal with United States department store Nordstrom to open six retail outlets in its stores. by Cara Waters

Tracky dacks makeover: How the Stevanja sisters are making activewear fashionable and turning over more than $2 million

Julie Stevanja is in the business of selling sportswear, but when I first meet her over lunch at Sydney’s Aria restaurant she’s immaculately dressed in a little black dress. by Cara Waters

Myer defeats claims catalogue ad “supports a rape culture”

The Advertising Standards Board has dismissed a complaint against Myer which claimed the retailer included an advertisement in its Fathers Day catalogue that supports a rape culture. by Cara Waters

Authenticity, colour and noise still keys to getting shopper attention

Walking stores in Singapore, Dubai andthe UK last month highlighted the different approaches major retailers take to balancing their own margin needs with a great in-store experience. by Kevin Moore

The man behind Aesop’s global growth: Meet Michael O’Keeffe

Aesop’s worldwide headquarters in Melbourne are indicative of a business where nothing is left to chance: everything is calm and carefully curated. by Cara Waters
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