Tuesday, 24 November 2015
One size does not fit all when it comes to building the right type of sales force for what you are selling.
Monday, 23 November 2015
For the past eight years I have written a "pre-Christmas, Christmas wish list".
Wednesday, 18 November 2015
Never underestimate the power of strong customer service.
Monday, 16 November 2015
If we are going to learn anything about selling effectively in today's competitive environment, then we had better start learning to analyse our competitors.
Monday, 9 November 2015
As the tide of price falls it will show which of our main grocery chains have been bathing nude.
It used to be that when salespeople were recruited into the sales team of a business they would be schooled in ‘how we sell around here’.
Thursday, 5 November 2015
Employee theft is a major contributor to Australian retailers losing an estimated $2.7 billion a year through criminal activities and negligence.
Wednesday, 4 November 2015
Imagine this: You were once a prime athlete, sharp, lean, focussed, agile, fast and very fit. Then you got a bit lazier, but your competitors didn't.
Monday, 2 November 2015
Salespeople often have to battle negative stereotypes. Making a genuine connection with a customer is the best way to do this.