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Tuesday, 24 November 2015

Does your sales team match what you are selling?

One size does not fit all when it comes to building the right type of sales force for what you are selling. by Sue Barrett

Monday, 23 November 2015

From Bhuddist zen to virtual reality: What's hot for Christmas in retail in 2015

For the past eight years I have written a "pre-Christmas, Christmas wish list". by Kevin Moore

Wednesday, 18 November 2015

Five ways to ensure your customer service is ‘fit for business’

Never underestimate the power of strong customer service. by Brian Walker

Monday, 16 November 2015

How to find your competitive edge

If we are going to learn anything about selling effectively in today's competitive environment, then we had better start learning to analyse our competitors. by Sue Barrett

Monday, 9 November 2015

To survive the price war grocery chains need to focus on cost of doing business

As the tide of price falls it will show which of our main grocery chains have been bathing nude. by Kevin Moore

Want better sales results? Endorse a consistent sales process

It used to be that when salespeople were recruited into the sales team of a business they would be schooled in ‘how we sell around here’. by Sue Barrett

Thursday, 5 November 2015

Big steal: Fraud, mistakes, shoplifting and employee theft cost Australian retailers $2.7 billion a year

Employee theft is a major contributor to Australian retailers losing an estimated $2.7 billion a year through criminal activities and negligence. by Renee Thompson

Wednesday, 4 November 2015

Being fit for business is mandatory

Imagine this: You were once a prime athlete, sharp, lean, focussed, agile, fast and very fit. Then you got a bit lazier, but your competitors didn't. by Brian Walker

Monday, 2 November 2015

Oops! I’m in sales - but don't think the worst of me

Salespeople often have to battle negative stereotypes. Making a genuine connection with a customer is the best way to do this. by Sue Barrett
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