How to cultivate a positive attitude amongst your staff
Thursday, 14 January 2010
Neil Tilley is the founder of Upstream Solutions and says defining a culture is the key to a positive environment.  ...

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How do I get my staff to take on more autonomy?
Thursday, 05 November 2009
Dear Aunty B, I have always believed that if someone is given a job, then they should be totally responsible for it. That gives them a good sense of autonomy, they take full responsibility for the job and we get to focus on the bigger goals and our vision. ...

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A culture that is fit to print
Wednesday, 18 February 2009
Neil Tilley is the founder of Upstream Solutions. Upstream is a software and laser printer distribution business that had six staff in 1995 and now has more than $100 million revenue. Tilley talks about how he has built the business, attitudes to the ...

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You get moody, they get moody
Tuesday, 17 April 2007
If your staff are bugging you, take a long hard look at yourself. How you behave influences how they will behave - it’s called the “reciprocity urge”.  ...

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Best lesson? Learn to deal
Wednesday, 28 February 2007
The founder of Upstream Solutions started out with six people on staff, but now, a short 10 years later, staff number 300 and the aim is a turnover that tops $100 million. By JACQUI WALKER  ...

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