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Outsmart 2016

When leaders need to replace “I” with “we”

When leaders need to replace “I” with “we”

Switching the pronouns they use is one of most profound ways a business leader can improve the way their company interacts with its customers and partners, marketing guru Seth Godin says. By Eloise Keating
What to do if one of your employees is grieving

What to do if one of your employees is grieving

“Being sensitive to employees at a time of loss is not only the humane, mature, mindful thing to do, but it builds tremendous loyalty,” executive coach says. By Broede Carmody
Business owners can now switch between Instagram accounts without logging out of the app

Business owners can now switch between Instagram accounts without logging out of the app

As of this week business owners can finally switch between multiple accounts on Instagram without having to log out of the app first. By Ronelle Richards
Myer appeals to customers by renaming its returns policy as a “no regrets policy”: Lessons for your business

Myer appeals to customers by renaming its returns policy as a “no regrets policy”: Lessons for your business

Retail giant Myer is appealing to existing and potential customers by giving its returns policy a makeover. By Ronelle Richards
Better conversations and mentorship programs key to retaining Millennials: Report

Better conversations and mentorship programs key to retaining Millennials: Report

A new report reveals 10% of Millennials actively try to not stay with an employer for more than two years. By Broede Carmody
Why Australian retailers should consider using UnionPay

Why Australian retailers should consider using UnionPay

Lunar new year is the time of year when an influx of Chinese tourists has SMEs grinning. but they may be missing out by not accepting this payment method. By Ronelle Richards
21 places to find the best free images for your business

21 places to find the best free images for your business

You don't need to cough up to give your small business the edge when it comes to visual content marketing. By Eloise Keating
Sam Dastyari says 10 big businesses control Australian politics – but the big unions have power too

Sam Dastyari says 10 big businesses control Australian politics – but the big unions have power too

The power of a small group of big businesses is getting in the way of important economic reforms, according to the Labor Senator. By Broede Carmody
Travel security shouldn’t be a pain: Three steps to make sure your business is covered

Travel security shouldn’t be a pain: Three steps to make sure your business is covered

With business travel rising globally and the variety of destinations growing, it’s increasingly important that businesses ensure they have the necessary policies in place to guarantee the safety and wellbeing of their employees. By Philip Weinman
Why a GST rise could lead to lower prices

Why a GST rise could lead to lower prices

When the “GST rise” debate started I thought it was a good thing for our indirect taxes to go up... with one important caveat. By Kevin Moore
Behavioural insights to help with business compliance

Behavioural insights to help with business compliance

You are far more likely to achieve an emotionally rewarding, galvanised workplace if you adopt these four things when moving them to compliance. By Eve Ash
Atlassian announces its first results since going public: Three things we learnt

Atlassian announces its first results since going public: Three things we learnt

An IPO in December valued Atlassian at $8 billion, but co-founder Mike Cannon-Brookes says the company is just getting started. By Denham Sadler
Building brand is Deep Work

Building brand is Deep Work

To build a brand that is strong, resilient and woven from the fabric of an organisation’s promises, deep work is what is needed. By Michel Hogan
What the wine industry needs for a sustainable future

What the wine industry needs for a sustainable future

Wine exports are climbing, so why is the industry battling to survive? By Roger Burritt and Katherine Christ
How an algorithmic timeline could affect brands using Twitter

How an algorithmic timeline could affect brands using Twitter

Twitter’s chief executive Jack Dorsey has turned to his own social media account to hose down users’ concerns after it was revealed Twitter could soon implement an algorithmic timeline. By Broede Carmody
Why this Super Bowl ad is calculated to be the most influential

Why this Super Bowl ad is calculated to be the most influential

A 60-second commercial for carmaker Kia has the backing of artificial intelligence to make sure it has most impact on social media. By Eloise Keating
Richard Branson shares the first complaint letter he received in business

Richard Branson shares the first complaint letter he received in business

Like many new business owners, it wasn’t long before Branson received some negative feedback. By Ronelle Richards
Company behind 20 Jeep clothing and footwear stores collapses into voluntary administration

Company behind 20 Jeep clothing and footwear stores collapses into voluntary administration

The collapse comes 15 years after Jeep opened its first concept store in Melbourne through local licensee Revolution Brands. By Broede Carmody
Aussie SMEs in prime position to help consumers celebrate Lunar New Year

Aussie SMEs in prime position to help consumers celebrate Lunar New Year

Chinese tourists are expected to spend an estimated $500 million in Australia over the Lunar New Year and Australian SMEs in the tourism, retail and hospitality sectors are well-placed to reap the benefits. By Ronelle Richards
Fast Lane: Is GST reform still on the table?

Fast Lane: Is GST reform still on the table?

The Prime Minister needs to let SMEs know what's in store for their businesses. By Eloise Keating
Weis frozen treat ad not too tarty, says advertising watchdog

Weis frozen treat ad not too tarty, says advertising watchdog

Complaints received by the ASB charged a Facebook ad by Weis as being degrading and irresponsible. By Ronelle Richards
Sydney wine bar accused of “promoting unsavoury behaviour” by listing wine prices, as anger over NSW lockout laws grows

Sydney wine bar accused of “promoting unsavoury behaviour” by listing wine prices, as anger over NSW lockout laws grows

Numerous restaurants and bars have shut down since the lockout laws came into effect and foot traffic in their areas has declined. By Broede Carmody
Help! I’m worried my employees don’t like me

Help! I’m worried my employees don’t like me

I’ve recently had to make such tough calls in my company and I’m worried that my employees don’t like me anymore. By Aunty B
Family business sounds warning about doing business with Tmall after losing $25,000 deposit

Family business sounds warning about doing business with Tmall after losing $25,000 deposit

An Australian family-owned retailer is warning other local businesses to exercise caution when using international ecommerce platforms. By Eloise Keating
Feeling stressed and unproductive? Here's how to stop being busy and be mindful instead

Feeling stressed and unproductive? Here's how to stop being busy and be mindful instead

Don’t act. Don’t talk. Don’t solve a problem. Just sit. Do nothing. For three minutes. By Gillian Coutts
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