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todayWednesday, 26 November 2014

When customers attack! 10 tips to dealing with social media outrage

Customer behaviour has changed drastically in the last few years with the advent of the social media age. Customers are now extra vigilant, more outspoken, and to some degree, outrage-prone. by Michelle Gamble
 

todayWednesday, 26 November 2014

Businesses have to allow Facebook at work if Facebook at Work is to succeed

Facebook’s announcement that it’s building Facebook at Work is a further sign that social media is maturing. by Dionne Lew
 

yesterdayTuesday, 25 November 2014

Cowardice, courage and finding your lion’s roar

Courage doesn’t have to be “heroic” but it does require that we not avert our eyes. by Michel Hogan
 

Why innovation needs to be more than just a buzzword

Increasingly, we're seeing more businesses and organisations of all sizes value the importance of innovation. by Kate Eriksson
 

When franchisors go bust: 10 risks to franchisees in cases such as Pie Face

The recent voluntary administration of Pie Face has highlighted the uncertainty faced by franchisees if their franchisor goes into administration. by Jason Gehrke
 

Are you a victim of ‘meetnapping’?

‘Meetnapping’ is a new expression in the business lexicon, but many of us are actually already familiar with it. by Eve Ash
 

Monday, 24 November 2014

Don’t be fooled! Why telephone prospecting is still critical to sales success

You still need to get on the phone and engage the people in your market places that you want and need to get in front of and sell to. by Sue Barrett
 

The problem isn’t what or why but how

The surprising thing when it comes to our lifestyle habits is that it's not what we should do or why we should do it that's the problem, it's how. by Bri Williams
 

Friday, 21 November 2014

Three steps to make it big

There are three things you need to consider if you want to make it to the ‘big time’. In this video, we outline three steps you can take today. by Amanda Rose
 

Working with your partner, in life and business

Starting a business with your spouse can either be the greatest idea in the world, or the worst. And there's no one “magic formula” that will make it work for you. by Finn Kelly
 
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