Author: Julia Bickerstaff on
16 March 2010
I'm so busy that I'm not spending enough time with my employees and customers. I know I need to connect with them but how can I fit it in?
Author: Julia Bickerstaff on
10 March 2010
Last week was bookended by opposites. I spent Monday with a visionary, energetic, but largely undisciplined business, and Friday with an efficient, busy yet somewhat lethargic business.
Author: Julia Bickerstaff on
3 March 2010
To jump start innovation, I've given my employees the opportunity to do a fun project in work time, but no one has submitted an idea. What's wrong?
Author: Julia Bickerstaff on
24 February 2010
We're not very good at regularly reviewing on our pricing, how can we keep on top of it?
Author: Julia Bickerstaff on
17 February 2010
So when did you last put your prices up? When I asked this question to a couple of businesses a few months back one of them, a restaurant, said they thought they had last raised prices "about three years ago" and the other, a cleaning business, said "not in the last 10 years".
Author: Julia Bickerstaff on
10 February 2010
A year ago a medium-sized business, let's call it Flamingo, held a strategy weekend and one of the outcomes was a new company BHAG. A BHAG, for those of you wondering what this strange acronym relates to, is a Big Hairy Audacious Goal; a concept created by the eminent Jim Collins of Good to Great fame and essentially it's an "out there" goal the business sets for 10-plus years.
Author: Julia Bickerstaff on
3 February 2010
I met a guy recently; let's call him Jack, who started a small business about 18 months ago. He was talking about how his business was tracking and he asked me "how will I know if my business is a success?"
Author: Julia Bickerstaff on
20 January 2010
I am thinking of giving some of our employees shares in our business, would this be a wise thing to do?
Author: Julia Bickerstaff on
13 January 2010
We have a great business and many opportunities on the go but we don't seem to turn any of these into revenue. Help.
A business I visited this week reminded me of an observation made by David Packard, the co-founder of HP. He said that a great company is more likely to die of indigestion from too much opportunity than starvation from too little.
Author: Julia Bickerstaff on
6 January 2010
In the spirit of the New Year, here are five New Year's 'business' resolutions you might like to think about. No need to do all five, one done well would be plenty.