Brian Walker is Managing Director of Australasia’s leading retail consultancy, the Retail Doctor Group. Specialising in the implementation of strategy and building of business fitness, the Retail Doctor Group are the ‘how to’ experts in the retail, franchise, service and shopping centre management sectors and work with companies including National Australia Bank, Optus, Denim Enterprises (G-Star) and Westfield. In this blog, Brian will share practical tips and advice on how retailers can transform their strategic intent into operational excellence.