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Retail Trends
Why lower prices are ultimately in our hands
While retail pricing debates rage, shoppers will do what we do best: shop for the best quality at the best price wherever and however possible.
At what cost? Why IT pricing differentials can make sense
Compared to the price differentials on some products, technology price differences are minute.
Why JB Hi-Fi keeps defying analysts' predictions
Australian retailers are a different breed to their American counterparts.
Gear changes in the road race of retailing
There's no standing still in the world of retail, especially over the past few weeks.
The new wave of retailers leaving the GFC blues behind
New retailers are now entering the market to take the place of those that disappeared in the post-GFC shakeout.
Why retail home brands aren’t the devil
The number of home brand products in our supermarkets is increasing as a result of consumer demand.
Farmers' markets and winemakers: New ways of creating profitability in today's market
Food and wine producers are developing strong direct relationships with customers in a model that could serve other industries well.
After four years of change we need new ways to reward store associates
Improving the performance of customer service staff might require a game strategy.
The retail trifecta, part 3: People make the difference
Passionate, knowledgeable sales staff are key to creating a great retail experience.
The retail trifecta, Part 2: Great store layouts
Creating great store layouts is both art and science.
Creating the perfect store: Getting the back-end right
Making sure the point of sale and back-end system is working is often the first step to making a store work for customers.
