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Retail Trends
How cost shortcuts can damage brand reputations
There is always the temptation by brand owners to improve profit by lowering quality whilst maintaining price.
Be bodacious with your mistakes
If you overstock a product line – and you probably will – you should be bold with how you deal with it afterwards.
Borders disappear, opportunities appear
They say we live in a global village. Well, perhaps one big city with some suburbs linked by common social or legal frameworks.
Why lower prices are ultimately in our hands
While retail pricing debates rage, shoppers will do what we do best: shop for the best quality at the best price wherever and however possible.
At what cost? Why IT pricing differentials can make sense
Compared to the price differentials on some products, technology price differences are minute.
Why JB Hi-Fi keeps defying analysts' predictions
Australian retailers are a different breed to their American counterparts.
Gear changes in the road race of retailing
There's no standing still in the world of retail, especially over the past few weeks.
The new wave of retailers leaving the GFC blues behind
New retailers are now entering the market to take the place of those that disappeared in the post-GFC shakeout.
Why retail home brands aren’t the devil
The number of home brand products in our supermarkets is increasing as a result of consumer demand.
Farmers' markets and winemakers: New ways of creating profitability in today's market
Food and wine producers are developing strong direct relationships with customers in a model that could serve other industries well.
After four years of change we need new ways to reward store associates
Improving the performance of customer service staff might require a game strategy.
The retail trifecta, part 3: People make the difference
Passionate, knowledgeable sales staff are key to creating a great retail experience.
The retail trifecta, Part 2: Great store layouts
Creating great store layouts is both art and science.
Creating the perfect store: Getting the back-end right
Making sure the point of sale and back-end system is working is often the first step to making a store work for customers.
The perfect store: Harnessing the winds of shopper change, Part 1
What are the trends local retailers need to pick up on to survive and prosper in 2013?
2013: The year Australia's independent regional retailers embrace online
Regional retailers and producers could experience a renaissance by embracing the cooperative strength of the internet.
What's in store for retail in 2013?
It's time to look at back on a tough 2012 and make a couple of predictions about the year ahead.
A six-month update on the refurbishment of US retail icon JC Penney
When we shop at a store every week or month, excepting a major store refit, we see only incremental change in layout, service and offering.
Retail-friendly local government policy
Takapuna in New Zealand is a great example of how a local council can create a retail precinct that is competitive against online retail.
What Click Frenzy reveals about our risk averse enterprise culture
Tall poppy syndrome, cultural cringe? It's alive and well when it comes to how we view Australian entrepreneurs who dare to try something new.
Cyber Monday, and some frustrations of shopping online from Australia
Cyber Monday is becoming a bigger part of the Australian retail calendar.
Why suppliers will continue to do business with companies in receivership
The case of Jan Cameron and Retail Adventures has hit a nerve with suppliers, but there's a reason many will continue dealing with them.
The retail adventures of Jan Cameron
Retail Adventures is going through some tough times, but it's not the end of the line yet for Jan Cameron's discount retail chain.
Beginning to believe again: Super Retail prove a point to doubters
Written off by some investors, Super Retail have proved many wrong by reviving the Rebel Sport chain.
A spiritual experience in retail
Looking for some spiritual retail therapy? Then you must check out this new surfwear and lifestyle store.
The value of real-time, shopper-tailored docket offers
Look out for the possibility of a more targeted approach to shopper docket offers making its way to our shores soon.
Building a successful business in the school of hard knocks
As we exit the global downturn there are new companies that have been built and hardened in the fires of recession, downturn and systemic change.
The rise and rise of the convenience store
There has been a rapid expansion of mini convenience stores in the US. Will we see the same trend happening here?
Traditional vs online retailers: Who will win the race for growth?
There is a lot of argy-bargy going on between traditional and online retailers, with both sectors jockeying for their place in the future retail landscape.
The retail caterpillar
Signs in the US and Europe are pointing to a retail recovery and Australia might be getting ready to follow.
The darkest hour in Australian retail - and why it may have passed
Has Australian retail hit its darkest hour and are we finally starting to see some light?
The state of play in regional and rural retail
Rural and regional retailers are working with their local councils to see that they survive the retail downturn and are set to prosper in a recovery.
Transformation lies ahead for bricks and mortar retailers
Bricks and mortar retailers are starting to twig that it's not an either/or proposition when it comes to the future of online retail.
Kochie and what's pressing Australian retailers
TV celebrity and small business owner David Koch keeps his ear to the ground when it comes to small business.
Groundhog Day!
Have retail conditions changed much in the past year or are we stuck in some sort of Groundhog Day scenario?
The devil is not in the detail
Attention to detail is what makes the great retailer stand out from the average one.
Eclectic retailers deserve to succeed
Shoppers enjoy stores that have a personal and sometimes quirky touch.
The power of a government employee
Bureaucrat bashing can be an easy sport, so it's worth recognising that some of our government appointed employees are doing a good job.
The struggles of a small retailer
FWA's announcement of an increase in the hourly rate for employees will weigh heavily on small retailers already doing it tough.
Systemic change and what it means to retailing and wholesaling: Part two
It's a new game of inches in the world of retail and wholesale.
Systemic change and and what it means to retailing and wholesaling: Part one
Major structural changes in the world of retail and wholesale are underway, leaving many people apprehensive about the future.
A global lens on Australian retail productivity
The perspectives of those who have lived and worked overseas can sometimes bring our situation – good and bad – into sharp relief.
How can retailers avoid losing sales to ‘out of stocks’?
Keeping a store stocked with items shoppers want sounds like it should be easy - but retail forecasting can be a tricky business.
What is the future for beer in Australia?
There have been some big changes in the once solid and traditional beer market in Australia with the influx of international budget and boutique brews on the market. So what’s on tap for local brewers?
A Balancing Act
Often, large retail spaces can feel lonely and soulless. There’s a fine balancing act between profitability and retail experience.
Patience wins the sales race for Kroger
A hugely successful, Ohio-based grocery retailer offers some innovative ideas for our own homegrown supermarkets.
Shopper marketing: A to B to C business
A shopper marketing legend, Ken Barnett reveals what the A to B to C business theory means to retail.
Exploring Iowa: Two retailers paving the way for branding innovation
In the mid-western state of Iowa, tucked away among the wheat plains, are two interesting and clever independent grocery retailers.
The reinvention of JC Penney
Reports of the death of the department store might be greatly exaggerated, as American mainstay JC Penney looks to Apple for inspiration.
