Retail Trends

Retail trends

In this blog, Kevin covers retail news, ideas, companies and emerging opportunities in Australia, NZ, the US and Europe. As CEO of CROSSMARK, Kevin Moore looks at the world of retailing from grocery to pharmacy, bottle shops to car dealers, corner stores to department stores. His international career in sales and marketing has seen him responsible for business in over 40 countries.

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Brand growth will beat deflation

Author: Kevin Moore on 25 May 2009

To challenge a fear raised in The Economist about deflation, this week I'll step out of mainstream food and clothing retail to discuss the automotive retail sector.

Shoppers get smarter and faster

Author: Kevin Moore on 18 May 2009

Numbers always paint pictures in our minds, and the pictures painted by scan data from retail sales is a thing of rare beauty. (Retailer loyalty scheme data is even richer, but we'll leave that for another day).

Retailers on the frontline

Author: Kevin Moore on 11 May 2009

The great thing about retail is that it's a day-to-day business - sometimes an hour-to-hour business - as shoppers' emotions swing from doubt and fear to elation and exuberance, either translating into confidence and spending, or lack of confidence and no spending.

The real price for a pair of shoes

Author: Kevin Moore on 4 May 2009

Paco Underhill, an environmental psychologist, market researcher and author of books such as Why We Buy: The Science of Shopping, says the effect of recession for retailers and shoppers can be felt through such simple things as buying good quality shoes.

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Coles and Kmart leaders start turnaround

Author: Kevin Moore on 27 April 2009

There is little doubt that the cultural transition within both Coles and Kmart under Wesfarmers leadership was going to take time to translate to shopper experience, however this week's results are pointing to a faster than expected change.

Downturn creates three types of shoppers

Author: Kevin Moore on 20 April 2009

A week surrounded by retailers, manufacturers and consultants from around the world at the 14th annual National Association of Retail Marketing Services (NARMS) conference was the ideal opportunity to see and hear first hand how the global recession is being addressed.

How US retailers are breaking through the gloom

Author: Kevin Moore on 6 April 2009

There's no doubt that the US is in recession, but as with the different retailers and manufacturers so too with each individual state.

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Retail as theatre

Author: Kevin Moore on 30 March 2009

Innovation and investment by manufacturers and retailers is nurturing the green shoots of recovery in New Zealand retail.

Retail roadshow to reveal green shoots

Author: Kevin Moore on 23 March 2009

A three-week tour of retail in Australia, New Zealand and the US will reveal green shoots for the retail marketplace. One to watch: Wal-Mart's world-class in-store success plan and how Australia and NZ can learn from its success.