Retail trends

In this blog, Kevin covers retail news, ideas, companies and emerging opportunities in Australia, NZ, the US and Europe. As CEO of CROSSMARK, Kevin Moore looks at the world of retailing from grocery to pharmacy, bottle shops to car dealers, corner stores to department stores. His international career in sales and marketing has seen him responsible for business in over 40 countries.

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The changing face of Father’s Day

Author: Kevin Moore on
Father's Day used to be about socks and jocks, but the mood and sentiment is definitely changing. While within retail more money is spent on Mother's Day, the wave of recognition for fathers is definitely growing, as the modern day father is increasingly involved in his children's lives. Instead of racing off to work last Friday morning, more fathers across our wide brown land were attending Father's Day breakfasts at their kid's school than they were last year, and certainly more than the year before that.

Speed shopping at its best

Author: Kevin Moore on
I've been travelling for business for a quarter of a century. I must have shopped at or just passed through hundreds - perhaps even thousands - of duty free outlets.

What do shoppers want?

Author: Kevin Moore on
Paco Underhill's new book What Women Want, examines our lives as shoppers and is definitely worth a look. Underhill has taken observations and anecdotes, facts and statistics and made them relevant and applicable to those of us who earn our living from creating and selling things to people in retail. He also holds a mirror up to all of us who are shoppers... which is basically everybody not living in a Buddhist temple or on a compound within a sect. He allows us to see ourselves shopping through his observations of others.

The retail trifecta

Author: Kevin Moore on
There tends to be three key elements to providing shoppers with not just a good, but a great shopping experience. So good that they want to come back again and also give them the confidence to tell their friends and family about it...

Where retail is at

Author: Kevin Moore on
A little more than half way through the year and we now have a clear view of where the retail industry is at as we run up towards the peak Christmas pre-sell period. We can also have a stab at where the Christmas 2010 and New Year sales 2011 will head.

Small pleasures, big opportunities

Author: Kevin Moore on

$2,160 per working year. That’s assuming 720 cups a year at $3 a cup. And that’s just during the five day, 48 working week year. Add two cups on a Saturday and Sunday and which makes another $624 and then two cups a day on holidays and we’re up to a total cost of $2,904 in quality barista coffee. Let’s call it $3,000 in after tax pay, shall we?


Some hopes for fashion retail in current doldrums

Author: Kevin Moore on
As we sail into the "retailing doldrums" between now and the end of the election period, becalmed by higher than expected interest rates taking the wind out of our retail sales, we should remember that Australia and several of our neighbouring countries remain attractive markets for expansion for successful global retailers.

The power of brand

Author: Kevin Moore on
There is an old adage in retail marketing. It revolves around the importance of the power of the retail store staff to change our minds when we come pre-prepared to buy a specific brand. The adage is that: "if it goes on the body, in the body or costs over $50, we shoppers always ask store staff for advice."

Several weeks ago I wrote that Clive Peeters’ receivers most obvious suitor was JB HiFi…and I was wrong.


Metcash’s Franklins buy provides a golden opportunity

Author: Kevin Moore on
My dad was always clear that where there was change there was opportunity. Change is scary, but those who think through the changing situation, look at track records, look very, very clearly at the people involved, and ultimately trust their own intuition, can capitalise upon change to create significant opportunities.


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