Retail trends

In this blog, Kevin covers retail news, ideas, companies and emerging opportunities in Australia, NZ, the US and Europe. As CEO of CROSSMARK, Kevin Moore looks at the world of retailing from grocery to pharmacy, bottle shops to car dealers, corner stores to department stores. His international career in sales and marketing has seen him responsible for business in over 40 countries.

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Constant innovation keeps us relevant to shoppers

Author: Kevin Moore on
Last week I was honoured to attend the 30th anniversary celebration of a great Australian company. A company built on "changing the game" in a crucial part of the retail marketing mix - creating footfall in stores. It's returned me to a favourite topic - that constant innovation is the only way we remain relevant to shoppers.

Retail adventures up

Author: Kevin Moore on
In what has been a short week with lots of travel up and down the eastern seaboard, I managed yesterday - between meetings - to walk stores in one of our capital cities. And I experienced improvements in a channel close to my own heart - and hip pocket - the 'adventure' retail channel.

The ups and downs for SMEs

Author: Kevin Moore on

SmartCompany is read by a very broad base of readers. It is driven home to me when I meet people like Richard Uechritz at JB HiFi who knows of me not just because my business does business in his stores, but also because he reads my blog and follows stories on SmartCompany.


The latest victim of the aftershock

Author: Kevin Moore on
Sometimes recessions have echoes and aftershocks felt some time after the initial shock. Almost all of these aftershocks are caused by an unforseen and compounding affect that was the last blow to a weak but improving business, the straw that broke the camel's back.

As the own brand growth train rumbles on within retailer land I thought it worth hearing some of the "fringe stuff" that is happening in and around this ever-growing space. Stuff that's quite different to the mainstream, and that perhaps may become the mainstream if it works with the shopper.

ABS retail figures insight from the real world

Author: Kevin Moore on
Back in 2008 we had a retail lead "recession" in Australia, as working families in our capital city suburbs saw more and more of their take home pay absorbed by high fuel prices, and high interest rates impacting on their mortgage repayments.

Where Australian regulations fail

Author: Kevin Moore on
As I stepped off a night flight from a balmy spring evening in San Francisco and into a very chilly Sydney autumn morning, I became enthralled in the Kenneally-Brumby "my state's better than yours" exchange that was being reported.

The retail situation in the states

Author: Kevin Moore on
While travelling to the National Association of Retail Marketing Services (NARMS) conference in Tampa, Florida, I noted that the retail sales data in US media points to a retail led recovery, even if other parts of the economy haven't yet caught up.

A question for the productivity commission?

Author: Kevin Moore on
Michael Luscombe was interviewed by a trio of our top business journos this week for Business Spectator. However, what transpired was a wide ranging and interesting report.

The times they are a-changin'

Author: Kevin Moore on
A couple of weeks ago I talked about the upcoming National Association for Retail Marketing Services (NARMS) and the National Association of Chain Drug Stores (NACDS) conferences in the US that debate and forecast our shopping habits in the years ahead, which will certainly have an impact on the shopping experience in Australia. I try to look forward in all my commentary on retail marketing, to project the probable and the possible change based upon trends from around the world and around the corner, as we live in an ever evolving world.


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