Sarah Allen

In 2002, business owners across all industries began to come to terms with occupational health and safety regulations. It was perfect timing for Victorian-based Appliance Tagging Services. The demand for electrical safety testing and tagging was beginning to grow because the majority of electrical contractors, the prime suppliers of this service, did not have the systems and resources to handle the administrative complexity of the rules.

Do I dip my toe into web 2.0? What are my competitors doing?

Many of the fastest-growing entrepreneurs on the Smart50 are using their websites to grow revenue, reduce costs and improve productivity. AMANDA GOME reveals the 13 trends, tricks and hints from these web-savvy businesses.