How do I know I need more staff?

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Getting staffing levels right is a big challenge for many SMEs, as entrepreneurs struggle to weigh up labour costs with the need to support growth. In this week's episode of Smart TV, SmartCompany editor James Thomson and MGI Melbourne principal Sue Prestney discuss the key signals that indicate you need to boost staff numbers, why entrepreneurs can often get stuck working on the "wrong" things in their business and how to put in place systems to ensure staff keep performing.