Social Media

Benjamin Nicoll is a founding partner of GoDigital Media, one of Australia's best value digital media agencies, which provides up-to-date, affordable products and services for SMEs. With a background in business, marketing and information systems, Benjamin has over 10 years experience developing digital media strategies for both local creative agencies and Australian and international organisations.

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Twitter's added extras

Author: Benjamin Nicoll on
Twitter usage has more than doubled over the past year and during this time we have seen the use of tagging become a great way to help filter the information. If you are unsure of how this all works then you need to know there are two types of tags currently being used: HashTags and more recently CoTags.

The benefits of joining a group

Author: Benjamin Nicoll on

For the aspiring social media evangelist, budding marketer or savvy business owner wanting to get the most out of social media, then I cannot recommend enough the value out of taking your social media learning to the next level. To do this, join an online “group” and follow it up with a little human interaction.


How's your traffic from Twitter?

Author: Benjamin Nicoll on
The end of the financial year is fast approaching and it presents a great time to stop and look back on your social media marketing efforts for the first half of the year. When evaluating or measuring the success of these efforts a great place to start is by looking at the website statistics to see just how well you are (or are not) doing.

To Google Wave or not to Google Wave...

Author: Benjamin Nicoll on
Yesterday finally saw the "invitation only" period for Google Wave end. Now everyone can dive into the latest Google Labs project and see what all the fuss is about.

Do you have a social media policy for your business?

Author: Benjamin Nicoll on
We acknowledge that social media is now a part of everyone's lives. So where does a business draw the line on what employees can say and how they are allowed to behave online - both during work and private time?

What's Twitter saying about you?

Author: Benjamin Nicoll on

Companies need to accept that Twitter users and bloggers, especially the higher profile ones, now have a solid journalistic voice when it comes to brand opinion. Reactions to this media are necessary and needs to be treated just as seriously as traditional mediums.


How to use Facebook Connect

Author: Benjamin Nicoll on
So you have built your website... You are fairly happy with it... You have updated all the content and put in some nice images. You've even done all the hard work ensuring all the keywords and meta tags are appropriate for search engines and are trying your best to keep the blog up-to-date. So now you want to start using social media to try and engage users and drive more traffic to the website. (You have already installed Google Analytics so you know how many visitors you have.)

Starting your social media strategy

Author: Benjamin Nicoll on
Don't forget about the importance of your own website when planning your social media strategy. I continue to see so many small business operators trying out social media marketing techniques only to visit their website and find something that must have been developed by 'a friend who knows how to program the web' back in the 90s.

Social location sharing

Author: Benjamin Nicoll on
Savvy consumers empowered with location aware internet devices are using emerging applications to explore new places to eat, drink, shop or simply visit within their city and then sharing this experience with the world.

Super media

Author: Benjamin Nicoll on
It is Super Bowl week and although it might not have the biggest following in Australia, it is always interesting to see how the major companies with the biggest budgets decide to promote their products via the most expensive advertising space on the planet.



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