Thursday, 24 March 2011
Coffee retail chain Starbucks has announced more than three million users have paid for their products using the Starbucks Card Mobile app. ...
Starbucks introduces mobile payments
Thursday, 20 January 2011
Coffee chain Starbucks has introduced new technology in its US stores that will allow customers to pay for their beverages using new apps on the iOS and BlackBerry operating systems. ...
Krispy Kreme closes 21 stores as part of restructure plan
Thursday, 11 November 2010
Krispy Kreme will close nearly half of its Australian stores, resulting in the loss of over 200 casual, part-time and full-time jobs, as part of a restructuring plan, with the aim of making the company financially viable, it has confirmed. ...
Shop around the corner and shop around the world
Monday, 27 September 2010
It has been a busy couple of weeks as we begin the run up to Christmas 2010. In the past week I attended the SmartCompany Smart50 Awards high above Collins Street, Melbourne and spoke at the Retail 2010 Australian Retailers Association (ARA) Conference down ...
GROWTH SECRETS: Achieving a clear competitive advantage
Friday, 10 September 2010
While it would be an advantage to have a rapidly growing market in which even the poorest of the competitors could find space to grow, few markets offer this situation. Most businesses compete in either mature markets or markets with slow growth. Yet, even ...
Abigail Forsyth
Wednesday, 04 August 2010
Melbourne-based business KeepCup, founded by brother and sister team Abigail Forsyth and Jamie Forsyth launched its re-usable coffee cup just over 12 months ago and has already sold more than 300,000 units, which retail from $12. ...
The GFC - only good for fish and chips?
Friday, 30 April 2010
With both the Australian and US equity markets climbing back over the technical barriers to a return of speculative investments, it might be thought that the worst is over, the GFC is now only "good for fish and chips" news history and we are all supposed to ...
CSR wins appeal to demerger, BHP Billiton staff told to maintain integrity: Economy Roundup
Friday, 23 April 2010
CSR has won an appeal in the Federal Court in order to hold a shareholder meeting on the proposed demerger of the company's sugar division from its building products sector. ...
Twitter finally unveils advertising platform, partners to place "promoted tweets" in existing feeds
Wednesday, 14 April 2010
Twitter's new pay-per-click advertising model should finally put the much-hyped company on the path to profit. ...
Gap to enter Australia, first store in Melbourne by end of June
Friday, 26 March 2010
American retailer Gap has signed an agreement to bring its brand to Australian shores following years of speculation, in the latest sign US companies are flocking to the local market attracted by the strength of the franchising sector. ...
The Yanks are coming
Monday, 15 February 2010
The Americans are coming. A special SmartCompany investigation into the influx of United States-based companies targetting the Australian market has revealed at least eight brands set to arrive in 2010, with more actively looking at the market. ...
US retailers Gap, Abercrombie & Fitch scout out Australian locations
Friday, 15 January 2010
A number of US retailers are scouting locations for future stores in the latest wave of international companies to try their hand in the Australian market, new reports suggest. ...
American brands at risk of failure, franchise expert warns
Friday, 11 December 2009
American franchises are at risk of failure if they enter the Australian market and refuse to acknowledge consumer or cultural differences, an industry veteran has warned. ...
Why China won't save the world: Kohler
Friday, 13 November 2009
"It is very unwise to place much store in the ability of Chinese consumers to save the world, or even do much about the Chinese economy." ...
The next trend is wholefoods
Tuesday, 29 September 2009
We saw "whole dollar pricing" and "bright, clean and uncluttered" as a couple of the key themes emerging in retail environments globally this year. Well, my pick for 2010 is the move to creating the store experiences around "organic, whole food and farmers ...
How can I use my customers as a source of innovation ideas?
Wednesday, 05 August 2009
I went to buy a loaf of bread from our local bakery a few weeks ago. The bakery is part of a small group that has been operating for about five years and the day I dropped in just happened to be the same day that they heard they had won a prestigious local ...
Brands and retailers can lose biff for buck
Monday, 27 July 2009
Procter & Gamble's move last week to increase its presence in the US retail sector via the purchase of the 36-strong retail chain, The Art of Shaving is further evidence that manufacturers and retailers are consciously creating opportunities to learn each other's ...
A name to remember
Tuesday, 09 June 2009
The period after the dot com collapse and 9/11 attacks was a highpoint in new businesses starting up with more people choosing to go it alone than ever before. Much of it was possibly necessity - after being laid off you have a couple of ways to go. You can ...
Wi-fi with that?
Tuesday, 19 May 2009
Presumably McDonald's has also taken something from the Starbucks model here too. WiFi access is one of the few decent reasons I could ever find for going into one of their "cafes". ...
How to lead in lean times
Thursday, 09 April 2009
Australia's business leaders are about to face the biggest test of their careers - the worst recession in 20 years. And after a decade-long boom, weak leaders are already being exposed. ...






