Monday, 21 May 2012
I’ve written many times about the changing composition of retailer and manufacturer boards around the world. To better understand shopper’s needs, and to deliver new shopping experiences, both manufacturers and retailers are mixing up their boards. ...
Target begins importing merchandise to compete online, but SMEs warned to think twice
Friday, 18 May 2012
Target has joined a score of other retailers after announcing it will start sourcing products directly from China in an attempt to bypass wholesalers, save on GST and pass the savings on to consumers. ...
Wipe out
Tuesday, 15 May 2012
In 2008, Billabong was Australia's hardest working brand. Last week, its board sacked long-time Billabong insider and CEO Derek O'Neill, a move that appears to have been in the works for some months. ...
How can retailers avoid losing sales to ‘out of stocks’?
Monday, 14 May 2012
Blogging for SmartCompany over the past four years has been a truly interesting and educational process. ...
I am accountable for bad results but have no say. Help!
Thursday, 07 July 2011
Aunty B is on leave. This article first appeared on February 1, 2010. Dear Aunty B, I am about to be dragged over the coals by my boss but it's not my fault! ...
I have aggressive targets. So why have stretch targets as well?
Tuesday, 05 July 2011
Aunty B is on leave. This article first appeared on September 2, 2010. Dear Aunty B, I have been asked by my board to set stretch targets. This seems complete nonsense to me as I have set quite aggressive targets and communicated those targets to my staff. ...
Do I need a middle management layer to grow?
Thursday, 30 June 2011
Aunty B is currently on holidays. This article first appeared on May 27, 2010 Dear Aunty B, I have recently been on a hiring binge after staying very lean throughout the GFC. My problem is that we took on people who are waiting to be told what to do. We ...
Lowering prices and growing value
Monday, 11 April 2011
Creating value is all about giving shoppers, customers, guests and consumers the good experience that we are looking for over and over again. ...
The customer is always right!
Tuesday, 11 January 2011
Over our January break we have had some interesting business news; I was fascinated to see the responses of the big retailers to internet sales GST issue. ...
10 must-haves for your marketing plan
Tuesday, 11 January 2011
This article first appeared June 29, 2010. As the list of ways to promote your business grows, working out the most effective way to spruik your business can be half the battle. That's why it's vital that small- and medium-sized businesses put a solid ...
The other overseas worry facing our retailers: Maley
Tuesday, 04 January 2011
Is internet shopping to blame for the current woes of retailers? ...
10 ways to get on the rich list
Tuesday, 04 January 2011
This article first appeared May 31, 2010. Well, that didn't last long, did it? Just 12 months after the entrepreneurs on the BRW Rich 200 list were hit hard by the downturn, the total wealth of the 2010 members has risen 19% or $22 million to $136 million. ...
Whose category will creep next?
Monday, 13 December 2010
I've written on many occasions about the 'category creep' that is the effect of offering shoppers items that retailers haven't traditionally carried and the resulting impact this has on sales growth. ...
Google unveils Chrome OS in pilot program, launches web applications store
Wednesday, 08 December 2010
Internet giant Google has finally announced more plans for its long-awaited Chrome operating system, with the company to distribute netbooks featuring the software as part of a pilot program, followed by commercial launches in mid-2011. ...
Thank you for registering to the Small Business Victoria Update
Wednesday, 08 December 2010
Thank you for registering to the Small Business Victoria Update. You can now access all the resources below. You have also been sent an email containing these resources to help you start, run and grow your business. Register ...
Phil Hutchings
Wednesday, 08 December 2010
Phil Hutchings is the chief executive of RedFlow, an industrial energy company that is set to list on the Australian Securities Exchange later this month after raising $17.5 million in an initial public offering. ...
Google’s growth model is broken: Tony Faure
Tuesday, 07 December 2010
Groupon's apparent decision to rebuff a $6 billion takeover from Google begs many interesting questions, the answers to which will determine how the digital landscape looks a few years from now. If Google cannot acquire the companies that will fuel 'hyper' ...
How to use online networks to boost your business
Monday, 06 December 2010
Social media practitioner Iggy Pintado, author of Connection Generation, is back on SmartCompany to help you unlock the secrets of using online networking to boost your business. Iggy and SmartCompany's Campbell Corser will bring you up-to-date on the latest ...
10 key investment themes of the wealthy
Monday, 06 December 2010
For many of the world's billionaires, 2010 has been another difficult year. ...
Australian-owned coupon giant RetailMeNot sold to US deals marketplace
Friday, 03 December 2010
One of Australia's hidden online success stories, coupon site RetailMeNot, has been acquired by US deals marketplace WhaleShark Media for an undisclosed amount. ...






