I get this question a lot from people who are anxious that they are not getting the benefits they should be from IT. The mindset out there is that technology is advancing so quickly that there might be a new solution to an old problem that will really make the difference in our businesses.

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Whose problem should the resolution of complex IT issues be? The buck seems to keep being passed.

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We never seem to throw anything out. How do we work out what IT equipment to keep and what to get rid of?

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In this week's article, I've captured 11 steps for SMEs who need to replace some or all of their key business systems. This is what the corporates spend millions of dollars on, and they get it wrong more often than not. But if you follow these steps – carefully and systematically – you might just manage to be one of the success stories and position your business for rapid growth.

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How can I get our IT guy to build our IT strategy, when he can't even keep up with changing the ink cartridges in our printers?

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We seem to spend a lot of time trying to figure out what we need for IT in our business. Is there a simple answer?

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If you run a business with more than a handful of computers, you are already spending money on IT and are probably doing so in one of two ways:

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Unsurprisingly, this week's question is one I get asked a lot.

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This question has just landed in my inbox, with flash flooding hitting the city and surrounds here in Melbourne over the weekend.

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Unlike many of the questions answered in this blog, this week's question is not one I get asked often. In fact, many people think, 'Why do I need to worry about the security of my mobile phone? It's just a phone, right?'

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