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Thursday, 30 July 2015

Google embarrassed after gay bar told it would be wiped off the map

Search giant Google has apologised to Sydney nightclub The Shift Bar & Club after the popular venue was recently told by a Google contractor it would no longer appear on Google Maps because it is a gay bar. by Eloise Keating
 

Wednesday, 29 July 2015

Topshop provides a dummy’s guide to containing social media backlash

Fast fashion chain Topshop experiences the power of social media after a customer slammed the “ridiculously tiny” mannequins featuring in their shop window on Facebook. by Eloise Keating
 

Monday, 27 July 2015

Connections are key to unlocking sales opportunities

Getting it right by degrees will help you connect with sales opportunities. by Sue Barrett
 

Wednesday, 22 July 2015

Friends with benefits or the untapped long tail of social influence

The true commercial benefit of social media is the power of the recommendation. by Fi Bendall
 

Tuesday, 21 July 2015

US comedians respond to customer complaints about businesses on Facebook

Businesses in the US have been getting a helping hand dealing with their customers’ gripes from US comedians Ben Palmer and Nick Price. by Eloise Keating
 

Friday, 10 July 2015

Facebook rolls out major News Feed update: How to make sure your business isn’t left behind

Facebook is rolling out major changes to its News Feed in order to give users more control over what they see. However, small businesses could be left in the lurch if they aren’t careful. by Broede Carmody
 

Thursday, 9 July 2015

Queensland restaurant bans children under 7 and goes viral on Facebook

A restaurant in far north Queensland is receiving media attention around the world after banning children under the age of seven from its restaurant. by Eloise Keating
 

Wednesday, 8 July 2015

Your customer experience is your customer experience, dummy!

What the customer experiences when dealing or buying from you is the definition of your brand, your company and your product. by Fi Bendall
 

Restaurant owner hits back at negative Facebook review: “Jump out from behind the safety of your PC and grow a set”

The Facebook page of a restaurant and bar in Scotland has been flooded with reviews after the venue’s manager told one reviewer to “grow a set”. by Eloise Keating
 
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