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Telecommunications news and insights for Australia’s small and medium business owners and entrepreneurs. Read the latest telecommunications news, trends and features and entrepreneur interviews about the telecommunications industry. Or search for telecommunications on SmartCompany. |
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NBN to confirm more construction delays, but analysts say Coalition win no threat Patrick Stafford The NBN looks set for more delays, as its chief executive Mike Quigley fronts Parliament. | Thursday, 24 May 2012 |
Telstra allows pre-paid customers to top up on Facebook, but social media expert warns SMEs should think twice Patrick Stafford Telstra has made another push forward with its social media strategy, allowing users to now update their prepaid mobiles using a Facebook application – but experts warn other businesses that want to do the same should think carefully before they try. | Friday, 11 May 2012 |
RIM mounts a challenge with updated BlackBerry, but CEO admits recovery a struggle Patrick Stafford BlackBerry maker Research In Motion has promised it won’t get rid of its iconic physical keyboards on smartphone devices, a day after it released a new touchscreen phone and operating system. | Thursday, 3 May 2012 |
Optus in $14.5 million bullying case as expert says media coverage a key weapon in big claims Cara Waters A former Optus executive is suing the telecommunications company for $14.5 million in damages based on allegations of ''bullying, suppression and victimisation”. | Thursday, 26 April 2012 |
From the Smart50 to a $200 million takeover: M2 Telecommunications buys Primus as telco consolidation continues Patrick Stafford The consolidation in the telecommunications space has continued ahead of the roll-out of the NBN as former Smart50 entrant M2 Telecommunications announced its plans to buy Primus in a $200 million deal. | Tuesday, 17 April 2012 |
Watchdog’s case against telcos which misled small businesses fizzles out Cara Waters A long running legal battle between the competition watchdog and a group of telcos and finance companies that allegedly tricked small businesses into taking on inflated equipment leases has finally ended. | Tuesday, 10 April 2012 |
NBN three-year rollout plan leaves Coalition unimpressed Patrick Stafford The National Broadband Network has finally revealed its construction plans for the next three years, but the Opposition has already criticised the blueprints saying they are an attempt to cover up for past failures. | Friday, 30 March 2012 |
Apple proposes refunds for shoppers confused over iPad 4G claims Patrick Stafford The Australian Competition and Consumer Commission is taking action against Apple over its use of the word “4G” in advertising for the new iPad, saying the claim is misleading. | Wednesday, 28 March 2012 |
Telco complaints from SMEs soar as Ombudsman steps up to protect small business Lexi Cottee The telco industry Ombudsman has seen a steep rise in the number of small businesses making complaints about internet and telephone services. | Wednesday, 29 February 2012 |
Telstra draws criticism over expensive NBN plans Patrick Stafford Telstra finally released prices for its NBN packages yesterday, sparking criticisms it is charging too much and delivering too little. | Tuesday, 28 February 2012 |
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Apple, Samsung smartphone patent negotiations collapse Andrew Sadauskas Senior executives from Apple and Samsung have failed to reach a resolution during patent talks, according to reports. | Friday, 25 May 2012 |
How I improve tech support by allowing staff to work from home Patrick Stafford Maryna Fewster from iiNet improved staff retention and customer service by allowing tech support to work from home. | Thursday, 29 March 2012 |
The tech twins soaring up the rich list James Thomson Two telco entrepreneurs who have taken quite different paths to success might soon find their destinies intertwined. | Sunday, 25 March 2012 |
Your sector-by-sector guide to 2012 Madeleine Heffernan The only certainty is uncertainty: chances are the Australian economy is headed for another topsy-turvy year. | Tuesday, 17 January 2012 |
How I’m growing my business to prepare for the NBN Patrick Stafford Early on in the picture, IF Telecom’s founders saw the need to plan for a future involving the National Broadband Network – and their foresight looks set to pay off. | Thursday, 30 June 2011 |
Industry change on the line for telcos Madeleine Heffernan Australia's telcos are optimistic about the future as Australia's hunger for data grows, though many are still grappling with how the industry will be transformed. | Wednesday, 4 May 2011 |
How I dealt with an over-promising sales person Patrick Stafford MyNetFone co-founder Andy Fung says it's crucial for companies to keep a close eye on their sales team to prevent extravagant promises from escalating. | Thursday, 3 March 2011 |
Vodafone rings up a victory James Thomson The message for the mobile sector is clear – your websites are barely meeting customer expectations. | Sunday, 30 January 2011 |
Communication breakdown or breakthrough? Robert Bryant, IBISWorld Australians now place a greater importance on constant connectivity; which has repercussions on the traditional wired telco industry. | Tuesday, 5 October 2010 |
How I found my big investor Patrick Stafford Vocus' James Spenceley believes small businesses should constantly look for ways to make themselves attractive to larger, cashed-up companies. | Thursday, 15 July 2010 |
Five industries set to fly in 2010-2011 Robert Bryant, IBISWorld With the new financial year upon us, IBISWorld looks at the Australian industries set to fly in the next 12 months - and those set to fall. | Tuesday, 22 June 2010 |
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Neil Wiles Patrick Stafford  Neil Wiles, who transformed Mobileactive into a full-blown mobile services company, talks about the evolution of the mobile industry. | Tuesday, 17 November 2009
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Striking the right idea Patrick Stafford  How the founders of mobile accessories company Strike Group went from failed inventors to focussed entrepreneurs.
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VoIP: A smart idea takes hold Patrick Stafford  My Net Fone's move into the fledgling internet-telephony market was a brave move in 2004, but it has paid off | Thursday, 19 February 2009
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Building online traffic with Vroom Jacqui Walker The founders of fast growth online car hire business Vroom Vroom Vroom, Peter Thornhill and Richard Eastes, tell JACQUI WALKER how they built traffic with search engine marketing, created an innovative culture, and are planning global expansion. | Tuesday, 18 March 2008 |
Sales jobs: On the road to nowhere (unless we detour) Amanda Gome The internet has changed selling forever. So why are your sales staff still selling in the same old way? International sales guru Tom Snyder warns AMANDA GOME that hundreds of thousands of salespeople will lose their jobs in the next five years unless the | Tuesday, 11 March 2008 |
Internet pioneer on new web trends Amanda Gome Lloyd Ernst had an early start on the web, and has learnt how to achieve growth the hard way. He talks to AMANDA GOME about future web directions and what’s in the pipeline. | Thursday, 24 January 2008 |
Social central Jacqui Walker Bebo, one of the most popular social networking sites, has 40 million registered members. Founders Michael and Xochi Birch talk to JACQUI WALKER about web trends and priorities for the future. | Tuesday, 18 December 2007 |
Social central Jacqui Walker Bebo, one of the most popular social networking sites, has 40 million registered members. Founders Michael and Xochi Birch tolk to JACQUI WALKER about web trends and priorities for the future. | Thursday, 13 December 2007 |
Trend master Amanda Gome What will the world be like in 30 years? And what opportunities will this world provide entrepreneurs? Europe's foremost futurist, Ray Hammond, tells AMANDA GOME. | Monday, 10 December 2007 |
Google: Search and revenue Amanda Gome Google Australia has a new general manager. Karim Temsamani talks to AMANDA GOME about the direction the company is taking and the trends he sees as central to Google’s future. | Wednesday, 5 December 2007 |
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Editor: James Thomson
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