Wednesday, 23 May 2012
Apple retains its position as the world’s most valuable brand, while the information technology and communications (ITC) sector dominates the top positions on a list of the world’s 100 most valuable brands. ...
Harvey Norman scoops Telstra, Optus and Vodafone to secure Sony Xperia Sola
Monday, 21 May 2012
Harvey Norman has secured an exclusive Australian distribution agreement for the Sony Xperia Sola, scooping Telstra, Optus and Vodafone. ...
57% of Australians have smartphones, adoption rates outpace the US and Europe
Thursday, 17 May 2012
Australians are adopting smartphones faster than consumers in the US and major European nations, a new report has revealed. ...
10% of all internet access now from mobile devices, higher in Asia Pacific: Study
Monday, 14 May 2012
More than 10% of internet traffic worldwide now originates from mobile devices, nearly triple the percentage in 2010, new research has revealed. ...
BlackBerry maker Research in Motion appoints new executives
Friday, 11 May 2012
BlackBerry maker Research in Motion has replaced two members of its management team, appointing a new chief operating officer and chief marketing officer. ...
Australians support the resources tax, Swan claims: Midday roundup
Friday, 16 March 2012
Treasurer Wayne Swan has claimed the Federal Government has strong community backing for its resources tax. ...
Vodafone records highest number of telco complaints but Telstra lifts its game
Wednesday, 09 November 2011
Telstra is finally heading in the right direction with customer complaints, according to the latest Telecommunications Industry Ombudsman annual report, but Vodafone, Optus and iiNet have all seen a major boost in consumer grievances. ...
Vodafone, Optus reveal pricing for iPhone 4S but Telstra delays
Monday, 10 October 2011
Two of the three major telcos confirmed to be launching the iPhone 4S on Friday have now announced pricing details, with thousands of customers eager to get their hands on the device now urged to sign up for pre-orders in what is expected to be the biggest ...
New Ombudsman report shows customers must contact telcos multiple times to fix small problems
Friday, 12 August 2011
Most consumers who report shoddy customer service to the Telecommunications Industry Ombudsman have contacted their provider several times before doing so and in many cases have spent nearly 10 hours on the phone trying to solve their problems, a new report ...
Vodafone class action gathers pace as mobile users vent over Easter blackouts
Wednesday, 27 April 2011
The planned class action against Vodafone Australia has gathered pace, with law firm Piper Alderman reporting a soaring number of small businesses, individuals and companies registering their interest since the start of the year. ...
DJs, Qantas, Vodafone Hutchison fall in corporate reputation rankings, but JB Hi-Fi still sells: Survey
Tuesday, 19 April 2011
The reputations of David Jones, Vodafone Hutchison and Qantas have taken a hit, according to a new survey, although JB Hi-Fi retains the title of having Australia's strongest corporate reputation. ...
Vodafone employees sacked over privacy breach
Friday, 14 January 2011
Telecommunications giant Vodafone has terminated an unspecified number of its employees in New South Wales following a privacy scandal that saw passwords and other personal data accessible through an internal portal. ...
Vodafone data breach highlights importance of data protection in SMEs
Tuesday, 11 January 2011
With Vodafone now the subject of a Privacy Commission investigation for allowing crucial customer data including billing information to be made available through a web portal, experts say SMEs need to be on their toes when it comes to data protection. ...
Can you hear me now?
Tuesday, 11 January 2011
In case there was any question about it at all, the recent and ongoing travails of Vodafone underline the fact that when it comes to brand, operations don’t just matter, they are the whole ball game. ...
When problems snowball
Monday, 10 January 2011
In the corporate world, it never rains – it pours. ...
Privacy Commissioner to investigate Vodafone over alleged privacy breach
Monday, 10 January 2011
The Privacy Commissioner has launched an investigation into Vodafone after a lost password allowed thousands of customers' private details to be accessed through the company's database. ...
Optus accuses Vodafone of misleading advertising in Federal Court
Tuesday, 14 December 2010
Telco giant Optus is suing Vodafone in Federal Court, accusing its rival of using misleading advertising in the company's "Infinite" plans which were launched last month. ...
Bill Gates' second empire
Monday, 22 November 2010
For most entrepreneurs, building, growing and defending one's empire involves a lifetime of work. But Bill Gates is not most entrepreneurs. ...
Vodafone says it could have done better
Thursday, 18 November 2010
Telco giant VHA has said it could have responded better to customer service complaints regarding slow speeds on its 3G network. ...
Vodafone slashes roaming charges
Monday, 08 November 2010
Telco Vodafone has said it will trial a price cut for data roaming charges for customers travelling to New Zealand. ...






