WOMOW
News and interviews on WOMOW including trends, features, blogs and community conversations from an Australian business perspective.
ReputationsWednesday, 29 April 2009
I am very surprised to read these tips on "guarding" your online reputation. I think it's important that readers hear about some of the business-building opportunities that online customer forums present. Yes, the internet has handed a megaphone to customers, ...
Consumer power
Tuesday, 24 February 2009
It's always been important to deal with customer complaints quickly and politely. But with the ease that bad news can travel across the web, you need to be even more on the ball. ...
Putting her money where her word-of-mouth is
Wednesday, 06 August 2008
Fiona Adler’s new business has tapped online opinion and turned it into a monetised web directory. She tells AMANDA GOME that setting up WOMOW was done the same way she conquered Mt Everest – one step at a time. ...
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