Qantas admits it’s fallen short of customers’ expectations as executives asked to fill in as ground crew

Emma Elsworthy

8 August 2022

"Overworked" outsourced ground crew at Qantas and several other airlines could strike next month over a new agreement they claim would see pay cuts doled out to experienced workers.

My biggest mistake: Yasmin Grigaliunas, founder and CEO of World’s Biggest Garage Sale

Plus exclusive

My Biggest Mistake

Wellbeing

Yasmin Grigaliunas knows her job as a founder is to ‘fail often'. But there's one mistake that sticks out to her the most.

Vac to the future: Privacy advocates accuse Amazon of buying Roomba company iRobot for data-gathering abilities

Mergers and Acquisitions

David Adams

8 August 2022

Industry observers say the US$1.7 billion acquisition of iRobot will add household mapping capabilities to Amazon's already significant data-gathering arsenal.

cash money fairness wage growth budget inflation minimum wage inflation rba

Low-income Aussies to be hit hardest by inflation, and RBA says incomes won’t grow until late 2024

Economy

Bernard Keane and Glenn Dyer

8 August 2022

Low-income Australians can't do a thing about inflation, but they'll have to wear the cost of dealing with it.

Labor to target businesses over pay deals “rort” as Jobs and Skills Summit looms

Industrial Relations

David Adams

8 August 2022

The shape of Australia's looming Jobs and Skills Summit is becoming clearer, as senior federal government ministers tout the end of one-sided enterprise agreement terminations and a new kind of digital skills apprenticeship as leading items on the agenda.

australian wine exporters marley spoon wine

Marley Spoon launches service allowing customers to pair wine with their meals

Retail

Melissa Iaria

8 August 2022

The home kits meal group has launched Wine Store by Marley Spoon, allowing customers with a hunger for convenience to perfectly pair wine with their home cooked meals.

All G Foods laboratory interior shot, woman in labcoat holds apparatus

“Game-changing”: How Australia’s All G Foods will use $25 million cellular milk investment to remove bottlenecks

Sustainability

Ben Ice

8 August 2022

All G Foods founder Jan Pacas tells SmartCompany the lion’s share of the $25 million raised last week will go to the cellular milk side of the business.

Four ways to better value your customers in the loyalty economy

Plus exclusive

Strategy

Sales

The true purpose of a business, Peter Drucker said, is to create and keep customers. Here's how you can do that in the loyalty economy.

More bank branches to close as Westpac, CBA and NAB to layoff 182 staff combined

Economy

Melissa Iaria

8 August 2022

The Westpac Group will close 24 branches, CBA will close five and the NAB will close eight banks, the Finance Sector Union says.

From Lego to the Air Force: The Gold Coast-based flying simulator now supplying the US military

Emerging Technology

News Leads

8 August 2022

Gold Coast company Ryan Aerospace is quickly taking over the world's virtual reality simulator market.

growing-your-business four-day work week downturns

Why an economic downturn is the best time to strengthen your business

Finance

Rohan Widdison

8 August 2022

Downturns are never good news by any means, but history tells us tough times can also forge great resilience in businesses.

Why Australia needs to invest in human skills, not just tech ones

Opinion

Renata Sguario

8 August 2022

Australia and the world are facing a large and growing skills shortage. While technical skills get the headlines, it’s critical human skills that aren’t being taught.

What is the second stage of single touch payroll, and is your SME ready?

Finance

Peter Rimpas

8 August 2022

The journey to single touch payroll phase two has been full of delays, but the deadline for switching it on is looming.

Are your staff quiet quitting? Here’s how to tell, and what you should do

Human Resources

Emma Elsworthy

5 August 2022

What should leaders watch out for, and what can they do when they spot the signs of a quiet quitter? Two experts weigh in.

“You can be ethical and still be profitable”: Ethique’s Brianne West on overcoming the challenges of scaling

Plus exclusive

Inspiration

Sustainability

All Brianne West wanted was to create an ethical product that cut down on consumer waste. Now, Ethique is a business with a valuation over $100 million.

SmartCompany Plus

From SKINS bankruptcy to an ASX listing: Jaimie Fuller on the lessons he’s using to grow new sportstech company, eo

Plus exclusive

Strategy

Retail

Several years since the “slow trainwreck” of SKINS’ demise, Jaimie Fuller is upbeat about the growth prospects for eo, a sportstech company targeted at pro athletes and elite amateurs.

Onboarding gifts: Five reasons you should give them to your new employees

Plus exclusive

Leadership

People

Now more than ever, every business needs to attract, excite, motivate, and keep great people, especially now that remote working and doing it solo is the new normal. Enter the onboarding gift pack.

Instagram hacking is on the rise: Five ways to protect your business accounts

Plus exclusive

Legal

Cyber Security

While there are a variety of recovery tools available, it’s important that you get your security in check to ensure you don't fall victim to Instagram hacking in the first place.

My biggest mistake: Angus McDonald, CEO of Barbeques Galore

Plus exclusive

My Biggest Mistake

Retail

Despite his career success, Angus McDonald hasn’t been immune to mistakes. And his biggest mistake is one that provided a lesson he still carries today.

Startups

HIVERY CEO warns of changing investor sentiment weeks after completing $30 million Series B raise

Growth

David Adams

5 August 2022

HIVERY co-founder Jason Hosking says the startup sector should prepare for conservative investment ahead, as "there's no doubt the landscape, retail tech or otherwise, has changed significantly in the last six months".

Mr Yum co-founders Adrian Osman, Kim Teo, Kerry Osborn, Andrei Miulescu

“Aggressive, but mixed with common sense”: Mr Yum co-founder Adrian Osman on lessons learned in overseas expansion

Startup News

Ben Ice

4 August 2022

SmartCompany spoke with Mr Yum COO and co-founder Adrian Osman about mixing aggressive with common sense and the key to new markets.

How new tech players are putting people over profits to provide an alternative to the industry’s giants

Startup News

Peter Bloom

4 August 2022

New companies are attempting to challenge huge tech conglomerates with platforms that give consumers, creators and workers more power.

Up launches pop-up store to promote Maybuy, says in-person branch could one day be a possibility

Finance

Sophie Venz

3 August 2022

Last night Up launched its pop-up store on Swanston St in Melbourne's CBD to promote Maybuy, and give 'Upsiders' a chance to win back money for purchases they regret.

The future of retail

A single scoop of Gelato Messina is now $6.20, and the brand hopes its social media strategy will sweeten the sour news

Economy

David Adams

4 August 2022

Cult gelato chain Gelato Messina has once again informed customers of a price hike, hoping an up-front explanation of mounting inflationary pressures won't leave a bad taste in consumers' mouths.

Woolworths at Work: The new digital platform aimed at SMEs

Retail

Irene Dong

4 August 2022

Supermarket chain Woolworths has unveiled the post-beta iteration of its business-focused online shopping platform, Woolworths at Work.

From Bondi Markets to retail juggernaut: How Bailey Nelson brought a human touch to the eyewear industry

Plus exclusive

Inspiration

Retail

What does it take to to launch and grow a retail brand over the span of a decade like Bailey Nelson has? People.

Up bank Melbourne shopfront with branded window decals

Up bank launches Maybuy, the automated payments plan for young Aussies stressed out by buy now, pay later

Finance

Ben Ice

1 August 2022

In response to some sobering statistics on the way BNPL shopping makes customers feel, Up bank has launched Maybuy, which automates instalment payments before purchasing an item.

Partner content

Working from home

A third of Aussie workers would trade a small pay cut for better work-life balance: LinkedIn

People

Elizabeth Gibbes

5 August 2022

LinkedIn's Workplace Confidence Index shows Australian workers are primarily interested in benefits that give them more control of their time, with younger Aussies driving the interest in these areas and in free mental health benefits.

Unions are pushing to enshrine working from home as a right. Could this actually happen?

Industrial Relations

Joo-Cheong Tham

2 August 2022

What does it mean to have a right to work from home, and why should there be one? And what conditions are needed to make such a right effective?

“Work from home” was the top search term on SEEK in the June quarter, surpassing job titles or locations

Economy

David Adams

21 July 2022

The shift highlights how essential remote work allowances have become for Australia's workforce.

return-to-office-transition family inclusive workplace

“The pandemic isn’t over yet”: Hybrid work expert calls on businesses to remain flexible as COVID-19 batters “back to office” plans

Business Planning

David Adams

20 July 2022

As Australian businesses reconsider their "back to office" strategies through yet another wave of COVID-19 cases, a hybrid working expert says company leaders should keep work from home plans in their back pocket, pandemic or not.

Destination business success: A guide by Officeworks

Stories of business owners resilience: tips for growth and sustainability for small business owners. This curation of articles has been produced in partnership with Officeworks.

Marketing in confusing times: Six pro tips for growth in 2022

Risk management in 2022 and beyond: Expert advice for SMEs

Stratospheric satisfaction: How the fastest-growing SMEs turn customer service into growth

Sustainability, circular economies and love: What’s trending in 2022 and beyond

Motivation, management and business success

Unlocking supply chain management

Partner content

What employees expect of a workplace now

Articles

SEEK

8 August 2022

The upheaval of the pandemic has caused a shift in the workplace landscape. It has changed the way employees view their jobs and what they expect.

The attributes of CLM that makes contract processes a breeze

Articles

DocuSign

5 August 2022

There’s much more to a contract than just signing and filing. From tweaking a standard template to contract review, storage, and even incorporating data from other departments, it’s a multifaceted process.

Webinar recap: Sustainability is the secret weapon for business success

Articles

Officeworks

2 August 2022

Eco-consciousness is influencing more and more of our biggest decisions, from where we live to who we vote for to the companies we work at.

Webinar recap: Upscale your business by upskilling ‘accidental project managers’

Articles

Project Management Institute

29 July 2022

Every organisation has one. A project manager. That person who coordinates the different elements of a project, consistently helping to create better outcomes for businesses, communities and society.

My biggest mistake: Yasmin Grigaliunas, founder and CEO of World’s Biggest Garage Sale

Vac to the future: Privacy advocates accuse Amazon of buying Roomba company iRobot for data-gathering abilities

Low-income Aussies to be hit hardest by inflation, and RBA says incomes won’t grow until late 2024

Labor to target businesses over pay deals “rort” as Jobs and Skills Summit looms

Marley Spoon launches service allowing customers to pair wine with their meals

“Game-changing”: How Australia’s All G Foods will use $25 million cellular milk investment to remove bottlenecks

Four ways to better value your customers in the loyalty economy

More bank branches to close as Westpac, CBA and NAB to layoff 182 staff combined

From Lego to the Air Force: The Gold Coast-based flying simulator now supplying the US military

Why an economic downturn is the best time to strengthen your business

Why Australia needs to invest in human skills, not just tech ones

What is the second stage of single touch payroll, and is your SME ready?

Are your staff quiet quitting? Here’s how to tell, and what you should do

“You can be ethical and still be profitable”: Ethique’s Brianne West on overcoming the challenges of scaling

SmartCompany Plus

From SKINS bankruptcy to an ASX listing: Jaimie Fuller on the lessons he’s using to grow new sportstech company, eo

Onboarding gifts: Five reasons you should give them to your new employees

Instagram hacking is on the rise: Five ways to protect your business accounts

My biggest mistake: Angus McDonald, CEO of Barbeques Galore

Startups

HIVERY CEO warns of changing investor sentiment weeks after completing $30 million Series B raise

“Aggressive, but mixed with common sense”: Mr Yum co-founder Adrian Osman on lessons learned in overseas expansion

How new tech players are putting people over profits to provide an alternative to the industry’s giants

Up launches pop-up store to promote Maybuy, says in-person branch could one day be a possibility

The future of retail

A single scoop of Gelato Messina is now $6.20, and the brand hopes its social media strategy will sweeten the sour news

Woolworths at Work: The new digital platform aimed at SMEs

From Bondi Markets to retail juggernaut: How Bailey Nelson brought a human touch to the eyewear industry

Up bank launches Maybuy, the automated payments plan for young Aussies stressed out by buy now, pay later

Partner content

Working from home

A third of Aussie workers would trade a small pay cut for better work-life balance: LinkedIn

Unions are pushing to enshrine working from home as a right. Could this actually happen?

“Work from home” was the top search term on SEEK in the June quarter, surpassing job titles or locations

“The pandemic isn’t over yet”: Hybrid work expert calls on businesses to remain flexible as COVID-19 batters “back to office” plans

Partner content

What employees expect of a workplace now

The attributes of CLM that makes contract processes a breeze

Webinar recap: Sustainability is the secret weapon for business success

Webinar recap: Upscale your business by upskilling ‘accidental project managers’

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