Brian Walker
Innovate your product or follow the leader
“I do think there is a lot of potential if you have a compelling product and people are willing to pay a premium for that” — Elon …
Eight ways retailers can stand out from the “murky middle” and turn Amazon’s arrival into an opportunity
Some of our Australian retail industry is running scared from Amazon and they shouldn’t be.
In fact, I think we’re sitting on some…
Are you coming out of Christmas fit and raring to go?
So, we’ve have had a wonderful Christmas, trade has been strong, inventory has moved beautifully, staff are highly motivated after beat…
How do I master my inventory buying?
Good planning is important. I’ve also regarded a sense of humour as one of the most important things on a big expedition. When you’re in …
Five ways to ensure your customer service is ‘fit for business’
From online to offline, local to international, as consumers we are presented with unprecedented levels of choice as to where we shop tod…
Being fit for business is mandatory
“When you think about it, if the fittest always won, all forests should be completely homogeneous. One species should supplant all others…
How to find good quality casual sales staff for Christmas
“To win in the marketplace you must first win in the workplace.” – Doug Conant, CEO of Campbell’s Soup Suddenly, we are in Septembe…
Moments that matter along the customer’s journey
“You are what you share” ― Charles W. Leadbeater A few weeks ago Mark Zuckerberg announced that one in seven people on Earth use Face…
Why customers still talk like their parents
“I am not afraid of an army of lions led by a sheep; I am afraid of an army of sheep led by a lion” – Alexander the Great Last week I …
Reinvent how you do inventory
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The se…
