Gabrielle Dolan
Bleeding-edge advice: To communicate effectively you’ve got to ditch the jargon
Employees and customers already feel isolated when they do not readily understand our technology, let alone the words and phrases that come along with it.
As consumer scepticism grows, will the banks bounce back, or will competitors triumph?
A major betrayal in trust takes time and effort to repair. Therefore, restoring trust needs to be the highest priority for the finance industry.
Why it’s time we got rid of corporate jargon
Are you sick of the words used in business that don’t really mean anything? Words and phrases like optimisation, actualisation, visualisat…
Are you boring your staff? How to get your message across through better storytelling
“Why don’t they get it?” is a common cry around the boardrooms and corridors of workplaces. While this is frustrating for the leaders of b…
Stories for storytelling: kangaroos or tuna farms?
One of many challenges leaders face is communicating to their team and inspiring them to make a difference. Sonia Aplin works for Ericsson a…
Are you sitting comfortably? The importance of storytelling for leaders
Storytelling is the number-one leadership skill for the next decade. Why? Because storytelling helps leaders communicate more effectively an…
Words matter. We’re looking at you, Eddie McGuire
If you were ever looking for proof to counter the argument ‘it’s not what you say, it’s how you say it’, you need go no further than the cur…
What every presenter can learn from Eurovision 2013… seriously
This year’s Eurovision Song Contest did not disappoint with acts that typified the competition in all its glory. My personal favourite was…
How to tell your story
For Christmas I received the new Jamie Oliver cookbook of 15-minute recipes. It’s a great cookbook with lots of recipes, as you woul…
Sizeist, sexist, racist: The no-go list for presentations
In my first serious job in my early 20s I remember being called into the manager’s office and told that I was not paid to be the office clow…
