The Michelin Guide changed the game. To this day, chefs endure crushing stress and overwork to retain their Michelin star status.
Remember the good old days? Things were simpler. Customers were nicer. Sales were easier. Sorry... I am going to stop you right there.
So many businesses do elaborate pitches without researching the personal tastes of the client. This is a perfect example of what not to do.
There are so many effective strategies big and small businesses alike use to ensure customer churn. Here are five at random.
I could crank out a fat book called 'my stupid business mistakes', but to keep it shorter, I’ll restrict it to the $100,000-plus fuck-ups threshold.
Want to be charming? Well of course you do.Your entire life will be better, and so will the lives of everyone around you.
Other business blogs want to keep the inspirational secrets of the white ibis to themselves. But there's no secrecy here.
There’s only so much email-worthy material you can generate, even if you’re a huge and thrilling brand. So here are the top 10 things to bear in mind.
In an urge to appease difficult clients, many bosses are willing to throw staff under a bus. But the old cliché ‘the customer is always right’ is wrong.
Your signs are peeling. Your computers are slow and the keyboards oily. Your walls are smothered in corny office-humour printouts.