No matter what size the organisation is, the cost of people must be front and centre in any discussion about profitability.
Several decades ago, Patagonia landed on its bold mission statement. So should you make like Patagonia and sharpen your purpose?
You are achieving your brand today. Right now. Whatever you’re doing is contributing in some way. And right there is the power and the danger.
Look across the landscape of any organisation and you will see plenty of 'no/or' thinking that should and could be 'yes/and'.
"Next time you’re about to jump online and write a bad review or tweet about a perceived failure you feel is worth your wrath, please stop."
Thinking about buying a franchise? For every story of franchise success and happiness, tales of woe and despair abound with lives and savings left in ruin.
Every organisation starts with a founder. So can we and should we separate their individual actions from the collective whole?
Perhaps the path to fixing an organisation’s broken promise begins with acknowledgement by the promiser and forgiveness by the promisee.
What happens when our values (our non-negotiables) get eaten by the things we do or want to do?