Business Advice
Apple fined $9 million by the ACCC over misleading customers with ‘error 53’ issue
Global technology giant Apple has been fined $9 million by the Australian Competition and Consumer Commission (ACCC) over the infamous ‘erro…
Trust is the heartbeat of business, sales and society
I have been writing about consumer trust in sales and business for many years. However, this year has seen a rise in my output on this topic…
“Sham operation” which sent SMEs fake domain name renewal letters fined $2 million by the ACCC
A group of domain name companies who scammed Australian small business owners out of a collective $2.3 million have been penalised by the Au…
Is this the beginning of the end of the gig economy?
Well, not exactly. But depending on what the Fair Work Ombudsman says about Foodora’s contracting arrangements, it could force legislators t…
What we learned when we asked the experts: how do you get – and keep – the right people in your business?
There is, arguably, no secret ingredient to achieving a strong workplace culture. So how is it that some companies manage to develop and con…
Unlockd goes into administration, laying the blame squarely with Google’s “anti-competitive conduct”
Once-promising Australian startup Unlockd has entered voluntary administration, which it has blamed squarely on its ongoing legal dispute wi…
When to apply behavioural economics solutions to your business
“When would I use behavioural economics in my business?” This is one of the questions I get most often.
In my experience there are typ…
Over 25,000 HealthEngine online reviews allegedly “sanitised” as SMEs warned against modifying testimonials
An investigation into the review practises of Australian doctor booking service startup HealthEngine has accused the company of “sanitisin…
Criminal charges against banking ‘cartels’ show Australia is getting tough on competition law
By Barbora Jedlickova, The University of Queensland
A two-year probe by Australia’s consumer watchdog has resulted in criminal charges …
Uncertain future for 50 franchisees after chocolate cafe chain Oliver Brown collapses into voluntary administration
Around 50 Oliver Brown franchise stores face uncertain futures after the company collapsed into voluntary administration, reportedly owing $…
