In monetary terms, it has been a good week for the ‘big four’ banks, with Westpac reporting a record profit and the Commonwealth Bank set to reap the cash benefits from its interest rate hike.
However, in PR terms the week has been a disaster. The banks have been subject to fierce criticism from the media, politicians and small business groups over perceived anti-competiveness and lack of regulation.
Small firms may feel as if they are at the mercy of the banks but, as we explain today, there are things they can do to improve their position. We run through the top 10 ways you can get a better deal from the under fire banks.
Oliver Milman, editor