Once you’ve hired people for your start-up, then comes the challenge of managing them – something that many new entrepreneurs struggle with.
When giving staff feedback about their performance, “as soon as there is any sign of politics, revenge or point-scoring it’s a disaster,” according to Mark Capps, CEO of online glasses retailer Sneaking Duck.
Today, Capps outlines a four-step plan, direct from McKinsey, on how to effectively interact with staff, regardless of whether you plan to praise or tear strips off them.
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