If you had any Pollyanna ideas about the life of the franchisee, recent events should’ve proved a reality check.
There have been a number of recent verbal scuffles between franchisees and their franchisors, most notably the $1.2 million legal case launched by an Adelaide couple against now-collapsed café chain Billy Baxter’s for what they claim were false claims over profit levels.
Of course, conflicts of this scale aren’t common and many franchisees enjoy the kind of support that solo entrepreneurs could only dream of.
But if you’re weighing up whether to take on a franchise, make sure you read the accounts of several franchisees today.
What if you’re up and running but have two employees who hate each other? HR expert Martin Nally has some sound advice.