Call centre business collapses leaving 200 workers without a job

Call centre business collapses leaving 200 workers without a job


A Victorian-based call centre has collapsed into liquidation, leaving almost 200 workers out of a job.

Workers at the CallActive call centre in the Melbourne suburb of Bentleigh East were told last Friday afternoon that the business would be shutting down and they no longer had a job, according to the Australian Services Union.

The workers are owed up to three weeks’ wages as well as unpaid entitlements such as annual leave and superannuation, the union said in a statement on Monday.

The union said it will continue to pursue CallActive management “for answers on the collapse of the business” and will work with the liquidators to protect the interests of the workers who have lost their jobs.

Liquidators SV Partners were appointed to the company on Monday, with Richard Cauchi and Michael Carrafa appointed to manage the liquidation.

Cauchi told SmartCompany this morning CallActive had approximately 200 employees at the time it ceased operating and the employees were terminated prior to his appointment.

“I will be looking for expressions of interest in the assets that remain,” Cauchi said.

However, Cauchi was unable to comment as to how much the company was turning over prior to collapsing.

CallActive also operated a call centre in Wellington, New Zealand, and according to SBS, around 60 workers at that call centre have also lost their jobs.

The CallActive website has been taken offline and the business’s Facebook page appears to have been deleted. 


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