Dun & Bradstreet’s CEO, Christine Christian reveals how to fix a default on your credit file.
There are avenues you can utilise to have your complaint addressed. However, you must be aware that it is standard procedure for a default to remain on a persons credit file for up to five years – it can be listed as paid, however it will not be removed.
The following steps can be taken to address concerns you may have about your credit file:
Step 1: If you haven’t done so already, get a copy of your credit report. If the information in your credit record is wrong or misleading you can make a complaint.
Step 2: Write to the credit provider to raise your dispute. You need to give reasons as to why the listing is misleading or incorrect.
Step 3: If you do not receive a satisfactory response to your complaint you can make a written complaint to the Federal Privacy Commissioner.
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