VHA establishes network taskforce

VHA has announced that it has set up a number of task forces to help fix issues of capacity on its network.

In a blog post, customer service director Cormac Hodgkinson said that Vodafone is operating a service to make sure the 3G networks are running smoothly.

“A number of task force teams are working to continue to resolve the current network issues which have been affecting some customers, and we are monitoring and testing the network across the country to evaluate its performance,” Hodgkinson said.

“While signs are encouraging, there are some customers who may not be experiencing these benefits as yet, and we will continue our program of work to ensure that customers see improvements over time.”

Last month thousands of customers complained the VHA network was malfunctioning, threatening a class-action lawsuit.

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