How to improve your customer service

Hear Australia’s top entrepreneurs, including BridgeClimb’s Paul Cave, share their insights on customer service.

Watch our video of top entrpreneurs

SmartCompany has teamed with Nine Network’s Your Business Success to bring you lessons from top entrepreneurs, including BridgeClimb’s Paul Cave (right).

Every week we take a different theme and share entrepreneurs’ insights, tips, challenges, mistakes and triumphs.

Customer Service. Easy to say, harder to deliver. Good customer service is critical to your business success. Happy customers will give you word-of-mouth referrals, which means more sales.

Watch Boost Juice’s Janine Allis, BridgeClimb’s Paul Cave and Rip Curl’s Brian Singer talking about building customer service. 

And take our quiz: How good is your customer service?



Your Business Success


Your Business Success


Sunday 8.30am Channel 9: Australia’s longest running growth business show.
Practical business advice from Australia’s leading entrepreneurs applied to real-life businesses.


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