The tertiary education sector is in need of an independent national training ombudsman, according to the Australian Council for Private Education and Training.
“There is currently no simple national consumer-focused complaints handling process for students and this needs to be rectified,” ACPET chief executive Rod Camm said in a statement this morning.
Camm said a national ombudsman in the tertiary education sector could operate in a similar way as those in the telecommunications and utilities sector, with the organisations primary role to be complaint resolution.
He also said students should feel empowered to choose a provider that best meets their learning objectives and feel confident resolving any service concerns with their institution of choice.
Job ads up in November
The number of jobs being advertised in Australia increased for the sixth consecutive month, according to the latest instalment in ANZ’s Job Advertisement Series.
Advertisements rose 0.7% in November, following five consecutive months of recorded increases. Job ads have now trended higher for 13 months.
ANZ said the November increase was driven by online ads, which rose 0.9% month-on-month and are not sitting 10% higher than this time last year.
Newspaper ads dropped 5.4% in November, continuing a yearly downwards trend.
Aussie shares up
Australian shares are up this morning, with the Murray Report and good US job numbers giving investors a positive start to the week.
“For Australian investors, the improving US jobs market is unambiguously good news,” said Ric Spooner, chief market analyst at CMC Markets.
“An improving US economy will be beneficial for world growth and demand. To the extent it helps weaken the Aussie Dollar; our competitive position will also be improved.”
The S&P/ASX200 benchmark was down 55.7 points to 5391 at 12:00pm AEDT. On Friday, the Dow Jones closed 58.69 points up, rising 0.33% to 17,958.8.