Telecommunications
Why the NBN ‘blanket approach’ isn’t working for small businesses
The National Broadband Network (NBN) launched in 2009 with the promise of terrestrial fibre network coverage for 93% of Australian premises …
Were you affected? Businesses may be entitled to compo over Telstra eftpos outage
The telecommunications industry ombudsman (TIO) says small businesses affected by a national eftpos outage late last week may be entitled to…
Telecommunications “hell”: The businesses left in the lurch by Australia’s NBN fiasco
Allen Reece has just spent three months in what he describes as telecommunications “hell” after switching to the National Broadband Netw…
Boost Mobile founder Peter Adderton on why telcos need to “shut up and listen” to customers or risk being overrun
The Aussie founder of one of the world’s largest telecommunication company says its time for other telcos to “shut up and listen” to w…
Telstra refunds $9.3 million to thousands of customers after charging them for ringtones they didn’t want
Telco giant Telstra has paid back over $9 million to 72,000 customers in Australia after it was found the company’s third-party billing serv…
Lead My Way pays $285,600 infringement notice amid ACMA crackdown on Do Not Call Register compliance
The Australian Communications and Media Authority (ACMA) is warning businesses it’s cracking down on telemarketing calls on the Do Not Call …
Australia’s infamous 5G mobile network: Here’s everything you need to know
By Philip Branch, Swinburne University of Technology
Who will build Australia’s 5G mobile phone network?
Not Chinese telecommunicati…
Chinese tech giant Huawei banned from 5G mobile rollout in Australia
Chinese communications giant Huawei and tech firm ZTE have been banned from participating in the rollout of Australia’s 5G mobile network….
NBN bombshell: New report shows network a nightmare for SMEs
Businesses switching over to the NBN faced weeks of lost services, an inability to resolve complaints and major impacts on their operations,…
Telstra to slash 8,000 jobs and cut $1 billion in costs while refocusing plans for SME customers
In a bombshell announcement, telecom giant Telstra yesterday revealed it would be axing over 8,000 jobs and reducing its number of plans fro…
