Telecommunications
Dodo to refund thousands of customers $360,000 over NBN streaming claims
Dodo might offer ‘internet that flies’, but it’s not always fast enough to stream in Ultra HD, according to the consumer watchdog.
The Vo…
Why blocking Huawei’s 5G could have profound implications for Australia’s economic development
By Marina Yue Zhang, Swinburne University of Technology
Trade conflict between the US and China has accelerated towards the brink of a tr…
Elon Musk’s SpaceX has launched 60 satellites in pursuit of faster internet — but stargazers aren’t happy about it
By Michael J I Brown, Monash University
UFOs over Cairns. Lights over Leiden. Glints above Seattle. What’s going on?
The launch of 6…
From an “oily rag” to $30 million in three years: Meet the new telco keeping things simple
A new Sydney-based telecommunications company has grown its revenues from $500,000 to $30 million in just three years by providing one thing…
Why the NBN ‘blanket approach’ isn’t working for small businesses
The National Broadband Network (NBN) launched in 2009 with the promise of terrestrial fibre network coverage for 93% of Australian premises …
Were you affected? Businesses may be entitled to compo over Telstra eftpos outage
The telecommunications industry ombudsman (TIO) says small businesses affected by a national eftpos outage late last week may be entitled to…
Telecommunications “hell”: The businesses left in the lurch by Australia’s NBN fiasco
Allen Reece has just spent three months in what he describes as telecommunications “hell” after switching to the National Broadband Netw…
Boost Mobile founder Peter Adderton on why telcos need to “shut up and listen” to customers or risk being overrun
The Aussie founder of one of the world’s largest telecommunication company says its time for other telcos to “shut up and listen” to w…
Telstra refunds $9.3 million to thousands of customers after charging them for ringtones they didn’t want
Telco giant Telstra has paid back over $9 million to 72,000 customers in Australia after it was found the company’s third-party billing serv…
Lead My Way pays $285,600 infringement notice amid ACMA crackdown on Do Not Call Register compliance
The Australian Communications and Media Authority (ACMA) is warning businesses it’s cracking down on telemarketing calls on the Do Not Call …
