Telecommunications
Telstra to slash 8,000 jobs and cut $1 billion in costs while refocusing plans for SME customers
In a bombshell announcement, telecom giant Telstra yesterday revealed it would be axing over 8,000 jobs and reducing its number of plans fro…
Small business telco complaints skyrocket: How the states compare
Small business telecommunications complaints are on an upward trajectory, according to the latest data from the Telecommunications Industry …
Telco Activ8me hit with $12,600 fine after ads claimed the ACCC had named it “#1 Sky Muster provider”
The consumer watchdog has penalised a telecommunications company for allegedly making misleading representations by claiming the Australian …
“Still in limbo”: small business owner warns others after receiving $4000 phone bill for accounts he never set up
A small business owner has warned other SMEs to take be vigilant about protecting personal information, after he was billed more than $4000 …
Telco ombudsman sees 30% jump in SME complaints: Here are the 10 worst postcodes for phone and internet
More small businesses have complained to the telecommunications ombudsman about their phone and internet connections over the past year than…
ACCC to drag big telcos to court for over-promised, under-delivered NBN
Some of Australia’s largest telecommunications service providers — such as Telstra, Optus, TPG and Vocus — are under investigation du…
Complaints about telcos jump 40%, as SMEs have “zero certainty” when dealing with providers
Calls are being made for legislation to ensure telecommunications connections are considered “critical business services” after complaints…
Want to know when your business will get the NBN? Look it up with this new search tool
Are you dreaming of the day your business finally gets access to faster internet speeds? You can now find out how far off the national broad…
Is NBN Co’s chief executive right when he says Australians aren’t interested in ultra-fast broadband?
By David Glance, University of Western Australia
Whilst announcing NBN Co’s 2017 half year results, chief executive Bill Morrow stated…
Is your business ready for Australia’s 2G mobile shutdown?
If your business relies on Telstra, Optus or Vodafone’s ageing 2G mobile networks – perhaps not just for phone calls – then it’s time to…
