Telecommunications
Boost Mobile founder Peter Adderton on why telcos need to “shut up and listen” to customers or risk being overrun
The Aussie founder of one of the world’s largest telecommunication company says its time for other telcos to “shut up and listen” to w…
Telstra refunds $9.3 million to thousands of customers after charging them for ringtones they didn’t want
Telco giant Telstra has paid back over $9 million to 72,000 customers in Australia after it was found the company’s third-party billing serv…
Lead My Way pays $285,600 infringement notice amid ACMA crackdown on Do Not Call Register compliance
The Australian Communications and Media Authority (ACMA) is warning businesses it’s cracking down on telemarketing calls on the Do Not Call …
Australia’s infamous 5G mobile network: Here’s everything you need to know
By Philip Branch, Swinburne University of Technology
Who will build Australia’s 5G mobile phone network?
Not Chinese telecommunicati…
Chinese tech giant Huawei banned from 5G mobile rollout in Australia
Chinese communications giant Huawei and tech firm ZTE have been banned from participating in the rollout of Australia’s 5G mobile network….
NBN bombshell: New report shows network a nightmare for SMEs
Businesses switching over to the NBN faced weeks of lost services, an inability to resolve complaints and major impacts on their operations,…
Telstra to slash 8,000 jobs and cut $1 billion in costs while refocusing plans for SME customers
In a bombshell announcement, telecom giant Telstra yesterday revealed it would be axing over 8,000 jobs and reducing its number of plans fro…
Small business telco complaints skyrocket: How the states compare
Small business telecommunications complaints are on an upward trajectory, according to the latest data from the Telecommunications Industry …
Telco Activ8me hit with $12,600 fine after ads claimed the ACCC had named it “#1 Sky Muster provider”
The consumer watchdog has penalised a telecommunications company for allegedly making misleading representations by claiming the Australian …
“Still in limbo”: small business owner warns others after receiving $4000 phone bill for accounts he never set up
A small business owner has warned other SMEs to take be vigilant about protecting personal information, after he was billed more than $4000 …
